Summary
Smart Info-Media Systems in Asia
2019
Session Number:SS1
Session:
Number:SS1-4
Virtual Agent to Absorb the Difference of Impression According with Real-time Emotion by Biometric Information
Shoudai Suzuki, Chen Feng, Peeraya Sripian, Reiji Yoshida, Midori Sugaya,
pp.19-23
Publication Date:2019/9/4
Online ISSN:2188-5079
Summary:
Communication robots are becoming widespread, in particular partner robots that perform personal services are in demand. However, they can be prohibitively expensive; therefore, we consider that a shared robot with a virtual agent service could satisfy user demands. Several issues need to be solved to achieve this purpose. First, there exists no generally used platform service for such robots. Second, even if we use the shared robot service calling the virtual agent, the physical shape and impression of the shared robot sometimes give a strong impression for users. To solve these problems, we proposed a platform and impression improvement method for a shared robot. This robot can autonomously adjust its position according to each users’ biometric information-based emotion in real-time. We present a preliminary evaluation to gauge if the proposed method would be an improvement regarding user experience of the robot, even for users who are not familiar with robots.