Presentation 2013-07-12
A Study of Reliability Measure Reflecting Smartphone User Satisfaction
Yuki Hayano, Kokono Yatagai, Masahiro Hayashi,
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Abstract(in English) Unavailability, which is obtained by multiplying failure frequency (the mean number of outages per a unit time) & MTTR (the mean time from the occurrence of outage to the repair), has been the most popular reliability measure for reliability design of telecommunications networks. However, recent research trends show that it is doubtful whether unavailability is the best reliability measure, because some empirical studies show that user's dissatisfaction is not proportional to unavailability. While a new improved reliability measures already has been proposed, it has also a problem because this improved reliability measure is derived by analyzing the data obtained by questionnaire surveys for the users of a very special old type of telecommunication service. If we want to apply the this measure to design future telecommunications networks, we cannot ignore smartphone service which is the most popular service today and will be in future. Now, in this paper, we first execute the questionnaire survey for smartphone users to verify whether the improved reliability measure can be applied for design of telecommunications networks supplying smartphone service.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Reliability / Unavailability / Failure Frequency / Reliability Measure / Smartphone
Paper # CQ2013-27
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Conference Information
Committee CQ
Conference Date 2013/7/4(1days)
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Paper Information
Registration To Communication Quality (CQ)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A Study of Reliability Measure Reflecting Smartphone User Satisfaction
Sub Title (in English)
Keyword(1) Reliability
Keyword(2) Unavailability
Keyword(3) Failure Frequency
Keyword(4) Reliability Measure
Keyword(5) Smartphone
1st Author's Name Yuki Hayano
1st Author's Affiliation Dept. of Information Netwoking, Knowledge Engineering, Tokyo City University()
2nd Author's Name Kokono Yatagai
2nd Author's Affiliation Dept. of Information Netwoking, Knowledge Engineering, Tokyo City University
3rd Author's Name Masahiro Hayashi
3rd Author's Affiliation Dept. of Information Netwoking, Knowledge Engineering, Tokyo City University
Date 2013-07-12
Paper # CQ2013-27
Volume (vol) vol.113
Number (no) 123
Page pp.pp.-
#Pages 6
Date of Issue