Presentation 2013-01-22
A game-theoretic analysis of electronic commerce : on the effect of customer reviews
Akihiro YOSHIDA, Chiaki SAKAMA,
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Abstract(in English) In electronic commerce, online customer reviews play an important role for users in making purchase decisions and selecting stores. On the other hand, there is an attempt to dupe users into believing that those reviews are honest comments by consumers while in fact they are disguised propaganda by a marketing company. In this study, we provide a game-theoretic model in which users make purchase decisions based on customer reviews, and then analyze the effect of those reviews on dealing between customers and stores.
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Keyword(in English) Electronic Commerce / Customer Review / Stealth Marketing / Game Theory
Paper # MSS2012-46
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Committee MSS
Conference Date 2013/1/15(1days)
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Registration To Mathematical Systems Science and its applications(MSS)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A game-theoretic analysis of electronic commerce : on the effect of customer reviews
Sub Title (in English)
Keyword(1) Electronic Commerce
Keyword(2) Customer Review
Keyword(3) Stealth Marketing
Keyword(4) Game Theory
1st Author's Name Akihiro YOSHIDA
1st Author's Affiliation Graduate School of Systems Engineering, Wakayama University()
2nd Author's Name Chiaki SAKAMA
2nd Author's Affiliation Graduate School of Systems Engineering, Wakayama University
Date 2013-01-22
Paper # MSS2012-46
Volume (vol) vol.112
Number (no) 383
Page pp.pp.-
#Pages 5
Date of Issue