| Presentation | 2012-12-12 Feedback, Nationality and Trust in Cross-Border Electronic Commerce Vanessa BRACAMONTE, Hitoshi OKADA, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | Cross-border electronic commerce offers potential benefits to vendors, but it is still not widely adopted by consumers. This study investigated the factors that influence consumers' intention to shop online on a foreign website, using a model of consumer behavior with trust and risk. A survey was conducted in Japan, which obtained 915 responses divided into three groups, corresponding to different scenarios of feedback in the website. The influence of general trust factors varied between the three conditions. In particular, general electronic commerce trust did not significantly influence website trust in the absence of feedback. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Cross-border electronic commerce / consumer behavior / trust / risk / feedback |
| Paper # | SITE2012-47 |
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| Conference Information | |
| Committee | SITE |
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| Conference Date | 2012/12/5(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
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| Vice Chair | |
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| Paper Information | |
| Registration To | Social Implications of Technology and Information Ethics (SITE) |
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| Language | ENG |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Feedback, Nationality and Trust in Cross-Border Electronic Commerce |
| Sub Title (in English) | |
| Keyword(1) | Cross-border electronic commerce |
| Keyword(2) | consumer behavior |
| Keyword(3) | trust |
| Keyword(4) | risk |
| Keyword(5) | feedback |
| 1st Author's Name | Vanessa BRACAMONTE |
| 1st Author's Affiliation | Department of Informatics SOKENDAI() |
| 2nd Author's Name | Hitoshi OKADA |
| 2nd Author's Affiliation | National Institute of Informatics |
| Date | 2012-12-12 |
| Paper # | SITE2012-47 |
| Volume (vol) | vol.112 |
| Number (no) | 343 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |