Presentation 2012-05-22
Influence of the clerk agent on purchase intention of fair-trade products in unmanned purchase environment
Atsushi KIMURA, Naoki MUKAWA, Masahide YUASA, Mana YAMAMOTO, Tomohiro MASUDA, Takashi OKA, Yuji WADA,
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Abstract(in English) This study explored whether cue of others in a purchase environment has an effect on purchase behavior for products with fair-trade labels among Japanese consumers. By manipulating cues of others, we assessed consumers' intentions to purchase fair-trade products under two different experimental situations of unmanned purchase environment: one was the agent condition, in which instructions of task were given from a clerk-like agent through the task (N=118), and the other was a control condition in which instructions of task were given from a text box (N=106). Results demonstrated that participants under the agent condition valuated fair trade higher than those under the anonymous condition, although participants both in the agent and the anonymous conditions were instructed that their responses would remain anonymous. These findings imply that implications of the presence of others, such as a clerk-like agent in an unmanned purchase environment, enhance ethical purchase intentions as with manned purchase environments.
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Keyword(in English) human-agent interaction / pro-social behavior / cues of others
Paper # HCS2012-10,HIP2012-10
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Conference Information
Committee HIP
Conference Date 2012/5/15(1days)
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Registration To Human Information Processing (HIP)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Influence of the clerk agent on purchase intention of fair-trade products in unmanned purchase environment
Sub Title (in English)
Keyword(1) human-agent interaction
Keyword(2) pro-social behavior
Keyword(3) cues of others
1st Author's Name Atsushi KIMURA
1st Author's Affiliation Department of Information Environment, Tokyo Denki University()
2nd Author's Name Naoki MUKAWA
2nd Author's Affiliation Department of Information Environment, Tokyo Denki University
3rd Author's Name Masahide YUASA
3rd Author's Affiliation Department of Information Environment, Tokyo Denki University
4th Author's Name Mana YAMAMOTO
4th Author's Affiliation Graduate School of Literature and Social Sciences:College of Humanities and Sciences, Nihon University
5th Author's Name Tomohiro MASUDA
5th Author's Affiliation Sensory & Cognitive Food Science Laboratory, National Food Research Institute, National Agriculture and Food Research Organization
6th Author's Name Takashi OKA
6th Author's Affiliation Graduate School of Literature and Social Sciences:College of Humanities and Sciences, Nihon University
7th Author's Name Yuji WADA
7th Author's Affiliation Sensory & Cognitive Food Science Laboratory, National Food Research Institute, National Agriculture and Food Research Organization
Date 2012-05-22
Paper # HCS2012-10,HIP2012-10
Volume (vol) vol.112
Number (no) 46
Page pp.pp.-
#Pages 6
Date of Issue