| Presentation | 2012-04-20 A Study on the Correlation between Information Quality of Query Recommendation in a Web Search and Each User's IT Literacy Naoki FUJITA, Norifumi KATAFUCHI, Ryoji KATAOKA, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | Users' satisfaction level with information provided by systems such as search engines are different among users. Thus it is difficult to define the quality of information uniquely and quantitatively. In this paper we conducted an experimental evaluation that measured the subjective information quality of a query recommendation function in web search service and investigated the relationship between the subjective quality and the users' IT literacy. We define the users' IT literacy on a numerical scale based on a preliminary questionnaire on their usage habit of major IT services and then we selected two sample groups, one of which consists of users with high IT literacy and the other with low literacy. The obtained results show that the group with high literacy rates the suggested information higher compared to the group with low literacy. Thus we believe that this paper can be of some help to the quality control of query recommendation function. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Information Quality / IT Literacy / QoE / Web Search Service |
| Paper # | CQ2012-13 |
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| Conference Information | |
| Committee | CQ |
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| Conference Date | 2012/4/12(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
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| Vice Chair | |
| Secretary | |
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| Paper Information | |
| Registration To | Communication Quality (CQ) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | A Study on the Correlation between Information Quality of Query Recommendation in a Web Search and Each User's IT Literacy |
| Sub Title (in English) | |
| Keyword(1) | Information Quality |
| Keyword(2) | IT Literacy |
| Keyword(3) | QoE |
| Keyword(4) | Web Search Service |
| 1st Author's Name | Naoki FUJITA |
| 1st Author's Affiliation | NTT Cyber Solutions Laboratories, NTT Corporation() |
| 2nd Author's Name | Norifumi KATAFUCHI |
| 2nd Author's Affiliation | NTT Cyber Solutions Laboratories, NTT Corporation |
| 3rd Author's Name | Ryoji KATAOKA |
| 3rd Author's Affiliation | NTT Cyber Solutions Laboratories, NTT Corporation |
| Date | 2012-04-20 |
| Paper # | CQ2012-13 |
| Volume (vol) | vol.112 |
| Number (no) | 10 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |