Presentation 2011-12-15
Study on Effect of IP QoS Degradation on Web Usability with Severity Rating
Hiroyuki HAGA, Yoshihiro ITO,
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Abstract(in English) This work studies the effect of IP QoS degradation on Web usability by using Nielsen's severity rating. The severity on Web usability is one of measures that represent how a problem degrades the usability of a Web service; it is defined from three measures:the frequency, the impact, the persistence. This paper considers a scale of the severity and evaluate it for the two exciting online shopping services by experiments, and clarifies four problems for the services; it also shows how the problems aggravate the Web usability of the services.
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Keyword(in English) Web Usability / Communication Quality / Severity Rating
Paper # IA2011-45
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Committee IA
Conference Date 2011/12/8(1days)
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Registration To Internet Architecture(IA)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Study on Effect of IP QoS Degradation on Web Usability with Severity Rating
Sub Title (in English)
Keyword(1) Web Usability
Keyword(2) Communication Quality
Keyword(3) Severity Rating
1st Author's Name Hiroyuki HAGA
1st Author's Affiliation Department Computer Science and Engineering, Graduate School of Engineering, Nagoya Institute of Technology()
2nd Author's Name Yoshihiro ITO
2nd Author's Affiliation Department Computer Science and Engineering, Graduate School of Engineering, Nagoya Institute of Technology
Date 2011-12-15
Paper # IA2011-45
Volume (vol) vol.111
Number (no) 347
Page pp.pp.-
#Pages 6
Date of Issue