Presentation | 2011-09-23 Are evaluations of the caring quality of nurses diminished if the nurse wears a mask? Mitsue NOMURA, Tomoko TOMISHIRO, Fumiko SUZUKI, Mutsumi YOSHIOKA, Haruko KIDO, Sakiko YOSHIKAWA, |
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Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | This study investigated whether evaluations of the quality of care provided by nurses declined when nurses were depicted wearing a mask. Several incumbent nurses uttered the same phrases, but with different thoughts and feelings, either patient-oriented or self-oriented, with or without a mask. They were simultaneously videotaped via a prompter, and the videos were presented to hospitalized patients under one of three viewing conditions: face-only, voice-only, or face and voice. The patients were asked to rate the extent to which they wanted to receive the care that was depicted. The results show that a treatment was viewed as less desirable when the nurse was wearing a mask during patient-oriented communication. However, videos of patient-oriented communication were evaluated significantly more positively than were those of self-oriented communication, even when the nurse was wearing a mask. This pattern of results was consistent across the viewing conditions. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | mask / nurse / nurse-patient communication / facial expression / vocal expression |
Paper # | HCS2011-46 |
Date of Issue |
Conference Information | |
Committee | HCS |
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Conference Date | 2011/9/16(1days) |
Place (in Japanese) | (See Japanese page) |
Place (in English) | |
Topics (in Japanese) | (See Japanese page) |
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Vice Chair | |
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Paper Information | |
Registration To | Human Communication Science (HCS) |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | Are evaluations of the caring quality of nurses diminished if the nurse wears a mask? |
Sub Title (in English) | |
Keyword(1) | mask |
Keyword(2) | nurse |
Keyword(3) | nurse-patient communication |
Keyword(4) | facial expression |
Keyword(5) | vocal expression |
1st Author's Name | Mitsue NOMURA |
1st Author's Affiliation | Graduate School of Education, Kyoto University() |
2nd Author's Name | Tomoko TOMISHIRO |
2nd Author's Affiliation | NHO, Kinki-Chuo Chest Medical Center |
3rd Author's Name | Fumiko SUZUKI |
3rd Author's Affiliation | NHO, Kinki-Chuo Chest Medical Center |
4th Author's Name | Mutsumi YOSHIOKA |
4th Author's Affiliation | NHO, Kinki-Chuo Chest Medical Center |
5th Author's Name | Haruko KIDO |
5th Author's Affiliation | NHO, Kinki-Chuo Chest Medical Center |
6th Author's Name | Sakiko YOSHIKAWA |
6th Author's Affiliation | Kokoro Research Center, Kyoto University |
Date | 2011-09-23 |
Paper # | HCS2011-46 |
Volume (vol) | vol.111 |
Number (no) | 214 |
Page | pp.pp.- |
#Pages | 5 |
Date of Issue |