| Presentation | 2011-05-23 Study of user response model of satisfaction considering waiting time Sumaru NIIDA, Etsuko Harada, Satoshi UEMUEA, Hajime NAKAMURA, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | The expansion of the 3rd generation mobile communication services wideband services made it possible for users to access information unconstrained by time and place. In response to the massive diversification in information-use behavior, the estimation of service quality becomes increasingly important for providing satisfactory quality for users, and an evaluation method based on QoE (Quality of Experience) has received much attention. The authors assess subjective quality for network services considering waiting time. In this report, we discussed a method for provide mathematical models for an individual user based on our analysis results. The proposed models are based on the regression model for MOS (Mean Opinion Score) and the response distribution. We also reported an application of those models. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Service quality / Subjective quality assessment / QoE / QoS / Regression model |
| Paper # | HCS2011-4,HIP2011-4 |
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| Conference Information | |
| Committee | HCS |
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| Conference Date | 2011/5/16(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
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| Vice Chair | |
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| Paper Information | |
| Registration To | Human Communication Science (HCS) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Study of user response model of satisfaction considering waiting time |
| Sub Title (in English) | |
| Keyword(1) | Service quality |
| Keyword(2) | Subjective quality assessment |
| Keyword(3) | QoE |
| Keyword(4) | QoS |
| Keyword(5) | Regression model |
| 1st Author's Name | Sumaru NIIDA |
| 1st Author's Affiliation | KDDI R&D Laboratories Inc.:University of Tsukuba() |
| 2nd Author's Name | Etsuko Harada |
| 2nd Author's Affiliation | University of Tsukuba |
| 3rd Author's Name | Satoshi UEMUEA |
| 3rd Author's Affiliation | KDDI R&D Laboratories Inc. |
| 4th Author's Name | Hajime NAKAMURA |
| 4th Author's Affiliation | KDDI R&D Laboratories Inc. |
| Date | 2011-05-23 |
| Paper # | HCS2011-4,HIP2011-4 |
| Volume (vol) | vol.111 |
| Number (no) | 59 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |