| Presentation | 2010-05-14 Effects by supplying visual support for elderly website users Akiko HAYASHI, Harumi SAITO, Daisuke ASAI, Masahiro WATANABE, Yoko ASANO, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | To overcome the difficulty elderly people experience in using websites, we investigated how to support their operation of websites. 12 elderly participants were given 3 web tasks, for example Internet shopping, with task flows and three levels of support: (1) text support describing how to manipulate links and objects, (2) text and visual support showing how to and where to manipulate links and objects, and (3) no support. We observed their behavior and interviewed them; their performance and comments suggest that the combination of text and visual support is most effective for elderly website users. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | elderly people / web / usability / help / support / visual information |
| Paper # | HCS2010-14,HIP2010-14 |
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| Conference Information | |
| Committee | HIP |
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| Conference Date | 2010/5/6(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
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| Vice Chair | |
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| Paper Information | |
| Registration To | Human Information Processing (HIP) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Effects by supplying visual support for elderly website users |
| Sub Title (in English) | |
| Keyword(1) | elderly people |
| Keyword(2) | web |
| Keyword(3) | usability |
| Keyword(4) | help |
| Keyword(5) | support |
| Keyword(6) | visual information |
| 1st Author's Name | Akiko HAYASHI |
| 1st Author's Affiliation | NTT Cyber Solutions Laboratories() |
| 2nd Author's Name | Harumi SAITO |
| 2nd Author's Affiliation | NTT Cyber Solutions Laboratories |
| 3rd Author's Name | Daisuke ASAI |
| 3rd Author's Affiliation | NTT Cyber Solutions Laboratories |
| 4th Author's Name | Masahiro WATANABE |
| 4th Author's Affiliation | NTT Cyber Solutions Laboratories |
| 5th Author's Name | Yoko ASANO |
| 5th Author's Affiliation | NTT Cyber Solutions Laboratories |
| Date | 2010-05-14 |
| Paper # | HCS2010-14,HIP2010-14 |
| Volume (vol) | vol.110 |
| Number (no) | 34 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |