Presentation 2009-11-12
Analysis of customer's behavior in shopping mall using gaze measurement
Kotaro OKAMORTO, Akira UTSUMI, Hirotake YAMAZOE, Takahiro MIYASHITA, Kazuhiro TAKAHASHI, Norihiro HAGITA,
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Abstract(in English) We measured subject's gaze behavior in shopping mall using a wearable-type gaze tracker and examined how much information regarding subject's interest and/or intention can be extracted from the measured gaze behavior. Consumer behavior should reflect his/her cognition, preference, interests, etc., and analysis of the behavior is useful for not only evaluating a product itself and also for finding better marketing or advertising scheme. Though conventional analysis's mostly use POS system or sampling method, on-site behavior analysis of consumer before purchasing may lead to more effective evaluation/marketing methods. We also examined accuracy requirement for gaze tracking system to extract customer's interest and/or intentions.
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Keyword(in English) customer's behavior / gaze tracking / behavior analysis / interest estimation
Paper # MVE2009-58
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Committee MVE
Conference Date 2009/11/5(1days)
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Paper Information
Registration To Media Experience and Virtual Environment (MVE)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Analysis of customer's behavior in shopping mall using gaze measurement
Sub Title (in English)
Keyword(1) customer's behavior
Keyword(2) gaze tracking
Keyword(3) behavior analysis
Keyword(4) interest estimation
1st Author's Name Kotaro OKAMORTO
1st Author's Affiliation Faculty of Engineering, Doshisha University:ATR Intelligent Robotics & Communication Laboratories()
2nd Author's Name Akira UTSUMI
2nd Author's Affiliation ATR Intelligent Robotics & Communication Laboratories
3rd Author's Name Hirotake YAMAZOE
3rd Author's Affiliation ATR Intelligent Robotics & Communication Laboratories
4th Author's Name Takahiro MIYASHITA
4th Author's Affiliation ATR Intelligent Robotics & Communication Laboratories
5th Author's Name Kazuhiro TAKAHASHI
5th Author's Affiliation Faculty of Engineering, Doshisha University
6th Author's Name Norihiro HAGITA
6th Author's Affiliation ATR Intelligent Robotics & Communication Laboratories
Date 2009-11-12
Paper # MVE2009-58
Volume (vol) vol.109
Number (no) 281
Page pp.pp.-
#Pages 6
Date of Issue