| Presentation | 2009-11-26 Business Process Analysis Method with Reference Model Shinobu SAITO, Takahira YAMAGUCHI, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | In this paper, we propose a business process analysis method for business process improvement using process reference model. Firstly, in the proposed method which consists of five steps, we consider gap between current business process model and reference process model. Next, we describe twelve gap patterns which may be helpful to business process analysts for identifying business process problems and planning improvement candidates. The twelve gap patterns are made by combining three business process elements (process, information and actor) with four gap types (composite, separate, redundant, and defective). Then we procedurally plan, business process improvement candidates based on a guideline, which focuses on filling in those gaps between current business process model and reference process model. Finally, we apply the proposed method to business processes related to production management in a manufacturing company and assess it. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Business process / Reference model |
| Paper # | KBSE2009-31 |
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| Conference Information | |
| Committee | KBSE |
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| Conference Date | 2009/11/19(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
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| Registration To | Knowledge-Based Software Engineering (KBSE) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Business Process Analysis Method with Reference Model |
| Sub Title (in English) | |
| Keyword(1) | Business process |
| Keyword(2) | Reference model |
| 1st Author's Name | Shinobu SAITO |
| 1st Author's Affiliation | Research and Development Headquarters, NTT DATA CORPORATION() |
| 2nd Author's Name | Takahira YAMAGUCHI |
| 2nd Author's Affiliation | Keio University |
| Date | 2009-11-26 |
| Paper # | KBSE2009-31 |
| Volume (vol) | vol.109 |
| Number (no) | 307 |
| Page | pp.pp.- |
| #Pages | 6 |
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