Presentation | 2009-09-10 A Study on Integrated Quality Evaluation Method of Mobile Services : A Human-centered Design Approach Sumaru NIIDA, Satoshi UEMURA, Norihiro FUMUMOTO, Hajime NAKAMURA, |
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Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | The discussion concerning the next generation communication system such as the fourth generation mobile systems and NGN (Next Generation Network) has been activated. Therefore, the decision of the service quality criterion necessary for the design of such a system is required. Various examinations for enhancing from the QoS (Quality of Service) criterion to the QoE (Quality of Experience) criterion are advanced about the service quality, and attention has gathered in service, the application, and the system design from the perspective of users. In this report, authors proposed integrated quality evaluation model of communication services in consideration of usage environment, psychological status and so on. We also reported results of experiments. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | Service Quality / QoS / QoE / Human centered design |
Paper # | CQ2009-29 |
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Committee | CQ |
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Conference Date | 2009/9/3(1days) |
Place (in Japanese) | (See Japanese page) |
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Topics (in Japanese) | (See Japanese page) |
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Paper Information | |
Registration To | Communication Quality (CQ) |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | A Study on Integrated Quality Evaluation Method of Mobile Services : A Human-centered Design Approach |
Sub Title (in English) | |
Keyword(1) | Service Quality |
Keyword(2) | QoS |
Keyword(3) | QoE |
Keyword(4) | Human centered design |
1st Author's Name | Sumaru NIIDA |
1st Author's Affiliation | KDDI R & D Laboratories Inc.() |
2nd Author's Name | Satoshi UEMURA |
2nd Author's Affiliation | KDDI R & D Laboratories Inc. |
3rd Author's Name | Norihiro FUMUMOTO |
3rd Author's Affiliation | KDDI R & D Laboratories Inc. |
4th Author's Name | Hajime NAKAMURA |
4th Author's Affiliation | KDDI R & D Laboratories Inc. |
Date | 2009-09-10 |
Paper # | CQ2009-29 |
Volume (vol) | vol.109 |
Number (no) | 191 |
Page | pp.pp.- |
#Pages | 6 |
Date of Issue |