| Presentation | 2009-07-30 Implementation and Evaluation of Mutual Assistance System to Alleviate Employee's Unwillingness to Share their Knowledge Masahiro YOSHIZAWA, Tatsuhiko MIYATA, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | In mid-sized and big companies, it is difficult to share employee's knowledge across departments. This paper presents a mutual assistance system to alleviate employee's unwillingness to share their knowledge with a temporary small-group web communication place for a consultation. The system restricts disclosure of consultation data to limited experts and disallows anonymous access to the data. We developed a prototype system, conducted a experiment in our laboratory and surveyed the users about their unwillingness. The survey said that their unwillingness to consult were alleviated in 45.8 percent and their unwillingness to response to a consultation were alleviated in 33.3 percent. The result shows that it is important to restrict disclosure of consultation data in employee's knowledge sharing. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Mutual Assistance / Knowledge Sharing / Collaboration / Presence Service / SNS / Know-Who |
| Paper # | LOIS2009-11 |
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| Conference Information | |
| Committee | LOIS |
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| Conference Date | 2009/7/23(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
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| Paper Information | |
| Registration To | Life Intelligence and Office Information Systems (LOIS) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Implementation and Evaluation of Mutual Assistance System to Alleviate Employee's Unwillingness to Share their Knowledge |
| Sub Title (in English) | |
| Keyword(1) | Mutual Assistance |
| Keyword(2) | Knowledge Sharing |
| Keyword(3) | Collaboration |
| Keyword(4) | Presence Service |
| Keyword(5) | SNS |
| Keyword(6) | Know-Who |
| 1st Author's Name | Masahiro YOSHIZAWA |
| 1st Author's Affiliation | Central Research Laboratory, Hitachi, Ltd.() |
| 2nd Author's Name | Tatsuhiko MIYATA |
| 2nd Author's Affiliation | Central Research Laboratory, Hitachi, Ltd. |
| Date | 2009-07-30 |
| Paper # | LOIS2009-11 |
| Volume (vol) | vol.109 |
| Number (no) | 160 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |