Presentation 2008-11-28
A Study on an Intelligent Web Manual Personalized through its Customer Profile and Operational Histories
Shigeko TAKAHASHI, Kunio OHNO, Rin YANO,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) In 2007, the Web Communication Research & Training WG (as part of research work carried out by the Japan Technical Communicators Association (JTCA)) developed a prototype electronic manual targeted to a digital TV portal site. In 2008, the prototype has been improved to support active human interface through the Web 2.0 environment and information about user attribute, to develop a Web manual that makes use of operational history. The study has been continued to realize an intelligent Web manual that focuses to a customer as the network concierge.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Electronic manual / Web manual / User environment / Operational history / Network concierge
Paper # AI2008-37
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Conference Information
Committee AI
Conference Date 2008/11/20(1days)
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Registration To Artificial Intelligence and Knowledge-Based Processing (AI)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A Study on an Intelligent Web Manual Personalized through its Customer Profile and Operational Histories
Sub Title (in English)
Keyword(1) Electronic manual
Keyword(2) Web manual
Keyword(3) User environment
Keyword(4) Operational history
Keyword(5) Network concierge
1st Author's Name Shigeko TAKAHASHI
1st Author's Affiliation Heartiness Co,. Ltd()
2nd Author's Name Kunio OHNO
2nd Author's Affiliation Polytechnic University /
3rd Author's Name Rin YANO
3rd Author's Affiliation
Date 2008-11-28
Paper # AI2008-37
Volume (vol) vol.108
Number (no) 325
Page pp.pp.-
#Pages 8
Date of Issue