| Presentation | 2008-11-28 Development and Introduction Process of a Multilingual Medical Reception Support System Mai MIYABE, Takashi YOSHINO, Aguri SHIGENO, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | In the medical field, a serious problem exists with regard to communications between hospital staff and patients. Currently, although a medical translator accompanies a patient to medical care facilities, round-the-clock or emergency support is difficult to provide due to the increasing demand for it. The medical field has high expectations of information technology. However, a useful system has yet to be developed and introduced in the medical field for practical use. The reasons for this are as follows. (1) In particular, the medical field requires highly accurate translations that cannot be achieved by the machine translation technology currently in use. (2) Face-to-face conversations between people speaking different languages are not feasible due to the specific nature of the communications in the medical field. Therefore, multilingual communication cannot respond to situations involving high immediacy. In this paper, we developed a multilingual communication support system, named M^3. M^3 uses parallel texts to achieve high accuracy in communications between people who speak different languages. Moreover, M^3 employs a user-friendly interface and contains a function that provides information using a flowchart. As a consequence, we has introduced M^3 into a medium scale hospital. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | multilingual communication / medical reception / parallel text |
| Paper # | AI2008-35 |
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| Conference Information | |
| Committee | AI |
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| Conference Date | 2008/11/20(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
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| Paper Information | |
| Registration To | Artificial Intelligence and Knowledge-Based Processing (AI) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Development and Introduction Process of a Multilingual Medical Reception Support System |
| Sub Title (in English) | |
| Keyword(1) | multilingual communication |
| Keyword(2) | medical reception |
| Keyword(3) | parallel text |
| 1st Author's Name | Mai MIYABE |
| 1st Author's Affiliation | Graduate School of Systems Engineering, Wakayama University() |
| 2nd Author's Name | Takashi YOSHINO |
| 2nd Author's Affiliation | Faculty of Systems Engineering, Wakayama University |
| 3rd Author's Name | Aguri SHIGENO |
| 3rd Author's Affiliation | NPO Center for Multicultural Society Kyoto |
| Date | 2008-11-28 |
| Paper # | AI2008-35 |
| Volume (vol) | vol.108 |
| Number (no) | 325 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |