| Presentation | 2006-09-09 Study of Real-time Marker-based PC Detection for Visual Call Center Applications Qi Zhang, Jun Ohya, Shunichi Yonemura, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | Nowadays, majority of PC producers provide their product support services via visual call centers. At times, users cannot describe their problems correctly which causes waste of time. We propose a new solution for PC based visual call center applications. The video images taken by the user's portable camera are used for smooth communications between the user and the operator at the visual call center. To protect the user's privacy, only the PC in the video images should be visible to the operator. This paper proposes a marker based method for detecting the PC in real-time. The design of the markers that are attached to the PC are discussed and studied. A modified Chamfer Matching Algorithm is used for detecting the markers. Experimental results demonstrate the effectiveness and efficiency of the proposed method. |
| Keyword(in Japanese) | (See Japanese page) |
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| Paper # | PRMU2006-88 |
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| Committee | PRMU |
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| Conference Date | 2006/9/2(1days) |
| Place (in Japanese) | (See Japanese page) |
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| Topics (in Japanese) | (See Japanese page) |
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| Registration To | Pattern Recognition and Media Understanding (PRMU) |
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| Language | ENG |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Study of Real-time Marker-based PC Detection for Visual Call Center Applications |
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| 1st Author's Name | Qi Zhang |
| 1st Author's Affiliation | Graduate School of Global Information and Telecommunication Studies, Waseda University() |
| 2nd Author's Name | Jun Ohya |
| 2nd Author's Affiliation | Graduate School of Global Information and Telecommunication Studies, Waseda University |
| 3rd Author's Name | Shunichi Yonemura |
| 3rd Author's Affiliation | Nippon Telegraph and Telephone Corporation |
| Date | 2006-09-09 |
| Paper # | PRMU2006-88 |
| Volume (vol) | vol.106 |
| Number (no) | 230 |
| Page | pp.pp.- |
| #Pages | 6 |
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