| Presentation | 2005/9/19 Trouble-Based-Learning utilizing the Call-center Momoko NAKATANI, Masaru MIYAMOTO, Shunichi YONEMURA, |
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| PDF Download Page | PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | We assume that "Trouble Based Learning (TBL)" is effective to the novice computer users who not actively use new functions nor settings. We utilized the virtual call-center to point out the problems of TBL. Results showed that subjects had computer-anxious more than we had imagined. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Problem-solving / Trouble-shoot / Information Learning / Digital Divide / Computer Anxiety |
| Paper # | HCS2005-32 |
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| Conference Information | |
| Committee | HCS |
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| Conference Date | 2005/9/19(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | |
| Vice Chair | |
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| Paper Information | |
| Registration To | Human Communication Science (HCS) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Trouble-Based-Learning utilizing the Call-center |
| Sub Title (in English) | |
| Keyword(1) | Problem-solving |
| Keyword(2) | Trouble-shoot |
| Keyword(3) | Information Learning |
| Keyword(4) | Digital Divide |
| Keyword(5) | Computer Anxiety |
| 1st Author's Name | Momoko NAKATANI |
| 1st Author's Affiliation | NTT Cyber Solutions Laboratories() |
| 2nd Author's Name | Masaru MIYAMOTO |
| 2nd Author's Affiliation | NTT Cyber Solutions Laboratories |
| 3rd Author's Name | Shunichi YONEMURA |
| 3rd Author's Affiliation | NTT Cyber Solutions Laboratories |
| Date | 2005/9/19 |
| Paper # | HCS2005-32 |
| Volume (vol) | vol.105 |
| Number (no) | 306 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |