| Presentation | 2005/3/18 Influence of Response Latencies on Impression Evaluation of Speakers in Dialogues : differences of cues used for evaluation by degree of social skill Chika NAGAOKA, Masashi KOMORI, Toshie NAKAMURA, |
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| PDF Download Page | PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | Previous research implies that people with higher social skills interpret the congruence of response latencies in conversation as a sign of cooperation. To investigate this, an experiment evaluating the operator's attitude in a telephone shopping situation was undertaken. Social skill was measured using Horige's (1994) ENDE2. When the response latencies of the operator and customer were similar, participants with higher social skill scores differed from those with lower scores, generally finding the operator 'pleasant' and 'consciencious'. As social skill represents the ability to perform social tasks smoothly, these results suggest that similarity of response latencies is a strategy used in performing social tasks. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | dialogue / response latency / congruence / impression evaluation |
| Paper # | HCS2004-70 |
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| Conference Information | |
| Committee | HCS |
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| Conference Date | 2005/3/18(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
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| Paper Information | |
| Registration To | Human Communication Science (HCS) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Influence of Response Latencies on Impression Evaluation of Speakers in Dialogues : differences of cues used for evaluation by degree of social skill |
| Sub Title (in English) | |
| Keyword(1) | dialogue |
| Keyword(2) | response latency |
| Keyword(3) | congruence |
| Keyword(4) | impression evaluation |
| 1st Author's Name | Chika NAGAOKA |
| 1st Author's Affiliation | Graduate School of Human Sciences, Osaka University() |
| 2nd Author's Name | Masashi KOMORI |
| 2nd Author's Affiliation | Faculty of Information Science and Technology, Osaka Electro-Communication University |
| 3rd Author's Name | Toshie NAKAMURA |
| 3rd Author's Affiliation | Graduate School of Human Sciences, Osaka University |
| Date | 2005/3/18 |
| Paper # | HCS2004-70 |
| Volume (vol) | vol.104 |
| Number (no) | 745 |
| Page | pp.pp.- |
| #Pages | 4 |
| Date of Issue | |