Presentation 2004/10/12
Consumer Behavior Modeling using Bayesian Networks For Analyzing Latent Condition behind Consumers' Behavior
Tomoko MURAKAMI, Akihiro SUYAMA, Ryohei ORIHARA,
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Abstract(in English) In this paper we describe a consumer behavior model using bayesian networks. The model aims to support the marketers. Answer data collected by a questionnaire surveys of the market is often incomplete. It is difficult to collect latent information such as a state of consumers' mind by a questionnaire survey. Considering these facts we aplly bayesian networks to construct a consumer behavior model. The merits of the method are to utilize knowledge of domain's specialist, to introduce unobservable variable and the robustness against the lack of data. We decide the structure of the model utilizing answer data collected by a questionnaire survey to investigate lifestyle of the consumers. Conditional probability for each nodes in the network is calculated based on frequency of the data for observable node and by expectation maximization(EM) algorithm for unobservable nodes. We perform some experimental studies by probability inference for this model to specify the loyal consumers and to estimate if a brand arouses target consumers' interest.
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Keyword(in English) bayesian networks / consumer behavior model / unobserved variable / probability inference
Paper # NC2004-70
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Committee NC
Conference Date 2004/10/12(1days)
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Registration To Neurocomputing (NC)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Consumer Behavior Modeling using Bayesian Networks For Analyzing Latent Condition behind Consumers' Behavior
Sub Title (in English)
Keyword(1) bayesian networks
Keyword(2) consumer behavior model
Keyword(3) unobserved variable
Keyword(4) probability inference
1st Author's Name Tomoko MURAKAMI
1st Author's Affiliation Corporate Research & Development Center, Toshiba Corporation()
2nd Author's Name Akihiro SUYAMA
2nd Author's Affiliation Corporate Research & Development Center, Toshiba Corporation
3rd Author's Name Ryohei ORIHARA
3rd Author's Affiliation Corporate Research & Development Center, Toshiba Corporation
Date 2004/10/12
Paper # NC2004-70
Volume (vol) vol.104
Number (no) 349
Page pp.pp.-
#Pages 6
Date of Issue