Presentation | 1998/10/13 CTI : Computer Telephony Integration and Datawarehouse Masafumi Sonoda, |
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PDF Download Page | PDF download Page Link |
Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | This paper descrives the basic architecture of the CTI (Computer Telephony Integration) systems, their applications and the integration of the Data Ware House. Finaly, the future trends of the communication networks are descrived. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | CTI / PBX / datawarehouse / unifiedmessage / callcenter |
Paper # | DE98-10 |
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Conference Information | |
Committee | DE |
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Conference Date | 1998/10/13(1days) |
Place (in Japanese) | (See Japanese page) |
Place (in English) | |
Topics (in Japanese) | (See Japanese page) |
Topics (in English) | |
Chair | |
Vice Chair | |
Secretary | |
Assistant |
Paper Information | |
Registration To | Data Engineering (DE) |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | CTI : Computer Telephony Integration and Datawarehouse |
Sub Title (in English) | |
Keyword(1) | CTI |
Keyword(2) | PBX |
Keyword(3) | datawarehouse |
Keyword(4) | unifiedmessage |
Keyword(5) | callcenter |
1st Author's Name | Masafumi Sonoda |
1st Author's Affiliation | NTT Multimedia Communication Promotion Department() |
Date | 1998/10/13 |
Paper # | DE98-10 |
Volume (vol) | vol.98 |
Number (no) | 315 |
Page | pp.pp.- |
#Pages | 20 |
Date of Issue |