Presentation | 1999/3/5 Structural Knowledge Model of Secretaries' in Telephone Handling Service Peijin MA, Zenya KOONO, Hui CHEN, Behrouz H. FAR, |
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PDF Download Page | PDF download Page Link |
Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | This paper reports on an electronic secretary built in Knowledge Engineering way. High class secretaries for top managers of organizations offer excellent and sophisticated services in a standardized way. They are taken as expert model, and their knowledge is acquired by documents putting emphasis on input and output relationship, and their structural knowledge models have been established through such bottom up researches. The starting point was the bottom level conversational knowledge, information gathering knowledge, decision knowledge, and knowledge model for negotiation. They may be situated in a multi-layer state space, and when the number of layers are increased, or each state is chosen to be small, the expert system may be made more sophisticated. Practical procedures for knowledge acquisition using documents, how to structure the knowledge, and grading up of the structures. thus gained knowledge model may be easily implemented by software, and it behaves as an e;electronic secretary, and the fine structure may be used also in Cognitive Science field. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | Knowledge acquisition as modeling / / Secretary / Electronic secretary / PDA |
Paper # | AI98-87 |
Date of Issue |
Conference Information | |
Committee | AI |
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Conference Date | 1999/3/5(1days) |
Place (in Japanese) | (See Japanese page) |
Place (in English) | |
Topics (in Japanese) | (See Japanese page) |
Topics (in English) | |
Chair | |
Vice Chair | |
Secretary | |
Assistant |
Paper Information | |
Registration To | Artificial Intelligence and Knowledge-Based Processing (AI) |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | Structural Knowledge Model of Secretaries' in Telephone Handling Service |
Sub Title (in English) | |
Keyword(1) | Knowledge acquisition as modeling |
Keyword(2) | / Secretary |
Keyword(3) | Electronic secretary |
Keyword(4) | PDA |
1st Author's Name | Peijin MA |
1st Author's Affiliation | Department of Information and Computer Sciences, Faculty of Engineering, Saitama U55niversity() |
2nd Author's Name | Zenya KOONO |
2nd Author's Affiliation | Department of Information and Computer Sciences, Faculty of Engineering, Saitama U55niversity |
3rd Author's Name | Hui CHEN |
3rd Author's Affiliation | Department of Information and Computer Sciences, Faculty of Engineering, Saitama U55niversity |
4th Author's Name | Behrouz H. FAR |
4th Author's Affiliation | Department of Information and Computer Sciences, Faculty of Engineering, Saitama U55niversity |
Date | 1999/3/5 |
Paper # | AI98-87 |
Volume (vol) | vol.98 |
Number (no) | 635 |
Page | pp.pp.- |
#Pages | 8 |
Date of Issue |