| Presentation | 1997/2/20 An Estimation of Advanced IN Services Using Interactive Voice Response Yuuichi Suwa, Kiyoshi Maruyama, Mikio Kitai, |
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| PDF Download Page | PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | User friendly services can be provided using interactive voice response(IVR)capability which is composed of speech recognition function and speech synthesis function. This will enable users to easily and naturally give instructions to the services by their voice. We investigate feasibility of advanced intelligent network(IN)services using IVR. In this paper, we discuss dialogue control procedures which determine the call processing procedures in SRFs(Specialized Resource Functions)for the IN application protocols using IVR capabilities. We estimate the effectiveness of the dialogue control procedures by an evaluation experiment of an IN service using IVR capabilities. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Interactive Voice Response / IN application protocols / Specialized Resource Function / Dialogue Control |
| Paper # | SSE96-160,OCS96-98 |
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| Conference Information | |
| Committee | SSE |
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| Conference Date | 1997/2/20(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
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| Vice Chair | |
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| Paper Information | |
| Registration To | Switching Systems Engineering (SSE) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | An Estimation of Advanced IN Services Using Interactive Voice Response |
| Sub Title (in English) | |
| Keyword(1) | Interactive Voice Response |
| Keyword(2) | IN application protocols |
| Keyword(3) | Specialized Resource Function |
| Keyword(4) | Dialogue Control |
| 1st Author's Name | Yuuichi Suwa |
| 1st Author's Affiliation | NTT Network Service Systems Laboratories() |
| 2nd Author's Name | Kiyoshi Maruyama |
| 2nd Author's Affiliation | NTT Network Service Systems Laboratories |
| 3rd Author's Name | Mikio Kitai |
| 3rd Author's Affiliation | NIT Human Interface Laboratories |
| Date | 1997/2/20 |
| Paper # | SSE96-160,OCS96-98 |
| Volume (vol) | vol.96 |
| Number (no) | 535 |
| Page | pp.pp.- |
| #Pages | 6 |
| Date of Issue | |