Presentation | 1997/2/7 Use and quality of personal mobile telecommunication services Toshiko TOMINAGA, Naoshi SATO, Masayuki OHAMA, Hidetoshi KIMURA, |
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Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | This paper describes the results of an opinion survey on personal mobile telecommunication services, which was done as a task-group activity of the Communication Quality Committee. Major findings were as follows: First, the most important service considerations of customers are the coverage area and the fee, and the main quality concerns are noise and call cut off. Seventy percent of the respondents dislike other people using the personal mobile telecommunication terminals on a bus or train. User comments also showed that there is some correlation between the service and quality considerations. For example, a user does not want to pay the call fee when a call is cut off. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | Personal mobile telecommunication / Opinion survey / Telecommunication quality / Satisfaction / Importance |
Paper # | CQ96-54 |
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Conference Information | |
Committee | CQ |
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Conference Date | 1997/2/7(1days) |
Place (in Japanese) | (See Japanese page) |
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Topics (in Japanese) | (See Japanese page) |
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Paper Information | |
Registration To | Communication Quality (CQ) |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | Use and quality of personal mobile telecommunication services |
Sub Title (in English) | |
Keyword(1) | Personal mobile telecommunication |
Keyword(2) | Opinion survey |
Keyword(3) | Telecommunication quality |
Keyword(4) | Satisfaction |
Keyword(5) | Importance |
1st Author's Name | Toshiko TOMINAGA |
1st Author's Affiliation | NTT Multimedia Networks Laboratories() |
2nd Author's Name | Naoshi SATO |
2nd Author's Affiliation | NTT Multimedia Networks Laboratories |
3rd Author's Name | Masayuki OHAMA |
3rd Author's Affiliation | Oki Electric Industry Co., Ltd. Transport Systems Development Department |
4th Author's Name | Hidetoshi KIMURA |
4th Author's Affiliation | Tokai University Institute of Research and Development |
Date | 1997/2/7 |
Paper # | CQ96-54 |
Volume (vol) | vol.96 |
Number (no) | 513 |
Page | pp.pp.- |
#Pages | 8 |
Date of Issue |