Presentation 2001/3/14
Evaluation of Effects on user Decision by Agents and Robots
Junji YAMATO, Kazuhiko SHINOZAWA, Futoshi NAYA, Kiyoshi KOGURE,
PDF Download Page PDF download Page Link
Abstract(in Japanese) (See Japanese page)
Abstract(in English) We experimentally investigated the effects of an embodied conversational agent and a robot on user decision making by using a simple color-name selection problem. The experiments were conducted using 5 groups or 30 people each; each group was tested under a different condition. The agent or robot recommended which name the subject should select for each presented color. The agent had more effect on the user's choice even though the subjects felt a higher degree of familiarity with the robot. We also investigated the effects of two strategies used by agent to gain the user's confidence. The one in which the agent gradually reduced the similarity of its recommendations to the average user preferences resulted in 18.6 matches out or 30. The opposite strategy resulted in 14.7. These results indicate that the design rules for interactive robots are different from those for agents and that the effect or an agent or robot may not be evident to the users.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Embodied conversational agent / Social interaction / embodiment
Paper # HCS2000-58
Date of Issue

Conference Information
Committee HCS
Conference Date 2001/3/14(1days)
Place (in Japanese) (See Japanese page)
Place (in English)
Topics (in Japanese) (See Japanese page)
Topics (in English)
Chair
Vice Chair
Secretary
Assistant

Paper Information
Registration To Human Communication Science (HCS)
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Evaluation of Effects on user Decision by Agents and Robots
Sub Title (in English)
Keyword(1) Embodied conversational agent
Keyword(2) Social interaction
Keyword(3) embodiment
1st Author's Name Junji YAMATO
1st Author's Affiliation NTT Communication Scicnce Labs.()
2nd Author's Name Kazuhiko SHINOZAWA
2nd Author's Affiliation NTT Communication Scicnce Labs.
3rd Author's Name Futoshi NAYA
3rd Author's Affiliation NTT Communication Scicnce Labs.
4th Author's Name Kiyoshi KOGURE
4th Author's Affiliation NTT Communication Scicnce Labs.
Date 2001/3/14
Paper # HCS2000-58
Volume (vol) vol.100
Number (no) 712
Page pp.pp.-
#Pages 5
Date of Issue