| Presentation | 2003/2/28 Text mining based on Concept Extraction for eCRM Yasuhiro TAKAYAMA, Takeyuki AIKAWA, Takahiro ITO, Katsushi SUZUKI, Makoto IMAMURA, |
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| PDF Download Page | PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | We propose a method to support text analysis of open anawer in the questionnaire. This method is called text mining based on concept extraction. The word and the compound word associations are represented by concept vectors that extracted word co-occurrence from text documents. The concept vectors are also used as the concept index for the text documents. In this method, the synonym dictionary registration is not required for text analysis and the analyzed results registered as the concept vectors are interactively re-usable for the next analysis step. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Text mining / CRM / concept vector / questionnaire analysis |
| Paper # | TL2002-51,NLC2002-93 |
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| Conference Information | |
| Committee | TL |
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| Conference Date | 2003/2/28(1days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | |
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| Paper Information | |
| Registration To | Thought and Language (TL) |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Text mining based on Concept Extraction for eCRM |
| Sub Title (in English) | |
| Keyword(1) | Text mining |
| Keyword(2) | CRM |
| Keyword(3) | concept vector |
| Keyword(4) | questionnaire analysis |
| 1st Author's Name | Yasuhiro TAKAYAMA |
| 1st Author's Affiliation | Information Technology RD Center, Mitsubishi Electric Corporation() |
| 2nd Author's Name | Takeyuki AIKAWA |
| 2nd Author's Affiliation | Information Technology RD Center, Mitsubishi Electric Corporation |
| 3rd Author's Name | Takahiro ITO |
| 3rd Author's Affiliation | Information Technology RD Center, Mitsubishi Electric Corporation |
| 4th Author's Name | Katsushi SUZUKI |
| 4th Author's Affiliation | Information Technology RD Center, Mitsubishi Electric Corporation |
| 5th Author's Name | Makoto IMAMURA |
| 5th Author's Affiliation | Information Technology RD Center, Mitsubishi Electric Corporation |
| Date | 2003/2/28 |
| Paper # | TL2002-51,NLC2002-93 |
| Volume (vol) | vol.102 |
| Number (no) | 688 |
| Page | pp.pp.- |
| #Pages | 5 |
| Date of Issue | |