Presentation 2018-03-08
Application and evaluation of change request management system to information system
Norimasa Kamiya, Yuto Nakai, Shinsaku Numata, Shoji Hashimoto, Dai Kashiwa,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) The system has to continually add change requests such as function addition and troubleshooting, but in recent years short aging of the development cycle is promoted by agile development method etc., and the frequency of change request is increasing.By linking development tools and configuration management information, you can apply change requests to automatic management. However, even when the same change request to the same environment is repeated like the version upgrade, or even if the past change request is canceled as in the case of return, it remains as change history.For this reason, it became difficult to grasp the state of the real environment from the change request history or to carefully examine the contents from the change request history of the development environment and apply it to the commercial environment.In this research, we solved it by automatically having the relevance between change requests and utilizing them.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Configuration Management / Request For Change / Request For Change Management Cost / System Management Cost / ansible / ChatOps
Paper # ICM2017-55
Date of Issue 2018-03-01 (ICM)

Conference Information
Committee ICM
Conference Date 2018/3/8(2days)
Place (in Japanese) (See Japanese page)
Place (in English)
Topics (in Japanese) (See Japanese page)
Topics (in English)
Chair Toshio Tonouchi(NEC)
Vice Chair Yuji Nomura(Fujitsu Labs.) / Yoichi Yamashita(NTT-N)
Secretary Yuji Nomura(Fujitsu) / Yoichi Yamashita(KDDI R&D Labs.)
Assistant Haruo Ooishi(NTT)

Paper Information
Registration To Technical Committee on Information and Communication Management
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Application and evaluation of change request management system to information system
Sub Title (in English)
Keyword(1) Configuration Management
Keyword(2) Request For Change
Keyword(3) Request For Change Management Cost
Keyword(4) System Management Cost
Keyword(5) ansible
Keyword(6) ChatOps
1st Author's Name Norimasa Kamiya
1st Author's Affiliation NTTCommunications(NTT.Com)
2nd Author's Name Yuto Nakai
2nd Author's Affiliation NTTCommunications(NTT.Com)
3rd Author's Name Shinsaku Numata
3rd Author's Affiliation NTTCommunications(NTT.Com)
4th Author's Name Shoji Hashimoto
4th Author's Affiliation NTTCommunications(NTT.Com)
5th Author's Name Dai Kashiwa
5th Author's Affiliation NTTCommunications(NTT.Com)
Date 2018-03-08
Paper # ICM2017-55
Volume (vol) vol.117
Number (no) ICM-491
Page pp.pp.1-6(ICM),
#Pages 6
Date of Issue 2018-03-01 (ICM)