| Presentation | 2018-03-19 [Invited Talk] Human Behavior Sensing and Analysis Technologies for Kaizen Activity in Labor Intensive Services Industry Takashi Okuma, Takeshi Shinmura, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | In labor-intensive service fields, it is expected that productivity will be improved by introducing intelligent machines such as robot technology and artificial intelligence technology. However, in order to construct such systems in which human and intelligent machines harmonize in service fields where diverse people are working, it is necessary to objectively and quantitatively evaluate the change of human behavior caused by introducing the system. Human behavior sensing and analysis technologies for supporting kaizen activity in the field of service engineering can be applied to the evaluation process. In this article, we outline the measurement and analysis technology used especially in some case studies held on the Japanese cuisine restaurants. We also introduce the on-going case study of employee behavior change caused by introduction of transport robot to Japanese restaurant. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | service engineering / human behavior sensing / 3-D environment reconstruction |
| Paper # | BioX2017-67,PRMU2017-203 |
| Date of Issue | 2018-03-11 (BioX, PRMU) |
| Conference Information | |
| Committee | PRMU / BioX |
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| Conference Date | 2018/3/18(2days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Shinichi Sato(NII) / Kazuhiko Sumi(AGU) |
| Vice Chair | Hironobu Fujiyoshi(Chubu Univ.) / Yoshihisa Ijiri(Omron) / Hiroshi Takano(Toyama Pref. Univ.) / Hitoshi Imaoka(NEC) |
| Secretary | Hironobu Fujiyoshi(AIST) / Yoshihisa Ijiri(NAIST) / Hiroshi Takano(Shizuoka Univ.) / Hitoshi Imaoka(Fujitsu Labs.) |
| Assistant | Masato Ishii(NEC) / Yusuke Sugano(Osaka Univ.) / Masatsugu Ichino(Univ. of Electro-Comm.) / Naoyuki Takada(Secom) / Norihiro Okui(KDDI Research) |
| Paper Information | |
| Registration To | Technical Committee on Pattern Recognition and Media Understanding / Technical Committee on Biometrics |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | [Invited Talk] Human Behavior Sensing and Analysis Technologies for Kaizen Activity in Labor Intensive Services Industry |
| Sub Title (in English) | |
| Keyword(1) | service engineering |
| Keyword(2) | human behavior sensing |
| Keyword(3) | 3-D environment reconstruction |
| 1st Author's Name | Takashi Okuma |
| 1st Author's Affiliation | National Institute of Advanced Industrial Science and Technology(AIST) |
| 2nd Author's Name | Takeshi Shinmura |
| 2nd Author's Affiliation | Ritsumeikan University(Ritsumeikan Univ.) |
| Date | 2018-03-19 |
| Paper # | BioX2017-67,PRMU2017-203 |
| Volume (vol) | vol.117 |
| Number (no) | BioX-513,PRMU-514 |
| Page | pp.pp.185-188(BioX), pp.185-188(PRMU), |
| #Pages | 4 |
| Date of Issue | 2018-03-11 (BioX, PRMU) |