Presentation 2016-04-22
Flash Crowd Mitigation via Feedback to Users on Web services
Harumasa Tada, Masayuki Murata, Masaki Aida,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) A flash crowd is a sudden surge in accesses to a web service. Conventional ways to manage flash crowds, such as dropping excessive requests, redundant servers and dynamic provisioning of server resources, are difficult to satisfy all demands such as prevention of the system down, avoidance of user abandonments and efficient use of resources. In this paper, we focus the psychological factor of users and propose a method using feedback informations. Our experiments showed that user behaviors such as abandonments and request retransmissions can be affected by feedback informations. Based on them, we made a user model and conducted stress tests. The test results showed that feedback informations can improve the server load and the user abandonment ratio. They also gave suggestions about web services on which feedback informations works well.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Web application / stress test / user behavior / request retransmission
Paper # CQ2016-10
Date of Issue 2016-04-14 (CQ)

Conference Information
Committee CS / CQ
Conference Date 2016/4/21(2days)
Place (in Japanese) (See Japanese page)
Place (in English) Kikai-Shinko-Kaikan Bldg.
Topics (in Japanese) (See Japanese page)
Topics (in English) SDN (Software-Defined Networking), NFV(Network Functions. Virtualization), Network Virtualization, Cloud, Service Quality, Contents Delivery, etc
Chair Toshinori Tsuboi(Tokyo Univ. of Tech.) / Kyoko Yamori(Asahi Univ.)
Vice Chair Tetsuya Yokotani(Kanazawa Inst. of Tech.) / Takanori Hayashi(NTT) / Hideyuki Shimonishi(NEC)
Secretary Tetsuya Yokotani(Hiroshima City Univ.) / Takanori Hayashi(NTT) / Hideyuki Shimonishi(NEC)
Assistant / Masahiro Yamamoto(OKI) / Bo GU(Waseda Univ.) / Hirantha Abeysekera(NTT)

Paper Information
Registration To Technical Committee on Communication Systems / Technical Committee on Communication Quality
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Flash Crowd Mitigation via Feedback to Users on Web services
Sub Title (in English)
Keyword(1) Web application
Keyword(2) stress test
Keyword(3) user behavior
Keyword(4) request retransmission
1st Author's Name Harumasa Tada
1st Author's Affiliation Kyoto University of Education(Kyoto Univ. of Education)
2nd Author's Name Masayuki Murata
2nd Author's Affiliation Osaka University(Osaka Univ.)
3rd Author's Name Masaki Aida
3rd Author's Affiliation Tokyo Metropolitan University(Tokyo Metropolitan Univ.)
Date 2016-04-22
Paper # CQ2016-10
Volume (vol) vol.116
Number (no) CQ-10
Page pp.pp.55-60(CQ),
#Pages 6
Date of Issue 2016-04-14 (CQ)