| Presentation | 2015-05-25 Designing a New System based on Customer Experience Descriptions: Method and Practice Hironori Takeuchi, Yeuneu Chang, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | In this research, we consider to design a new system by using customer experience descriptions in a customer journey map that is developed through a discussion between stakeholders. Recently there are many advancedanalytics technologies available on the cloud environment. However, there are some cases where we cannot design a system effectively from the catalog descriptions. In this research, we consider a method on how to designa system using advanced technologies by analyzing the function systematically. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Customer Experience / Goal-Oriented Analysis / Soft System Methodology / Root Definition |
| Paper # | KBSE2015-5 |
| Date of Issue | 2015-05-18 (KBSE) |
| Conference Information | |
| Committee | KBSE |
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| Conference Date | 2015/5/25(2days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Tadashi Iijima(Keio Univ.) |
| Vice Chair | Shigeo Kaneda(Doshisha Univ.) |
| Secretary | Shigeo Kaneda(Nihon Univ.) |
| Assistant | Shinpei Ogata(Shinshu Univ.) / Hiroaki Hashiura(Nippon Inst. of Tech.) |
| Paper Information | |
| Registration To | Technical Committee on Knowledge-Based Software Engineering |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Designing a New System based on Customer Experience Descriptions: Method and Practice |
| Sub Title (in English) | |
| Keyword(1) | Customer Experience |
| Keyword(2) | Goal-Oriented Analysis |
| Keyword(3) | Soft System Methodology |
| Keyword(4) | Root Definition |
| 1st Author's Name | Hironori Takeuchi |
| 1st Author's Affiliation | IBM Japan(IBM Japan) |
| 2nd Author's Name | Yeuneu Chang |
| 2nd Author's Affiliation | IBM Japan(IBM Japan) |
| Date | 2015-05-25 |
| Paper # | KBSE2015-5 |
| Volume (vol) | vol.115 |
| Number (no) | KBSE-54 |
| Page | pp.pp.21-26(KBSE), |
| #Pages | 6 |
| Date of Issue | 2015-05-18 (KBSE) |