Presentation | 2015-04-22 Analysis of User's Consciousness for video delivery applications Noriko Yoshimura, Hideki Nojiri, Akira Takahashi, |
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PDF Download Page | PDF download Page Link |
Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | Service design and management based on user's quality of experience (QoE) are important to offer high-user-satisfaction video services. The user consciousness for quality is different in the service payment, the age or gender, and frequency of use, etc.We clarified the relation between frequency of use (every day, 2 or 3 day per week, once a week) and QoE or acceptance of quality degradation by analyzing web questionnaire survey for 2 pay service users. As a result, the frequency of use is higher, the ratio of experiencing and bothering quality degradation is high. Although acceptance of quality degradation is not all severe even though frequency of use is high. Also, we clarified relation between importance and satisfaction in quality for no charge service users and both no charge and payment service users by using CS portfolio analysis. It is showed that importance of quality is high but satisfaction of quality is low regardless of service user variation. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | smartphone services / user awareness / Web survey / mobile video delivery application |
Paper # | CQ2015-15 |
Date of Issue | 2015-04-14 (CQ) |
Conference Information | |
Committee | CQ / CS |
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Conference Date | 2015/4/21(2days) |
Place (in Japanese) | (See Japanese page) |
Place (in English) | Fukuoka Institute of Technology |
Topics (in Japanese) | (See Japanese page) |
Topics (in English) | Application for 5G, Programmability of Network, SDN (Software-Defined Networking), NFV(Network Functions. Virtualization),Cloud, Network Virtualization, Service Quality, Contents Delivery, etc |
Chair | Akira Takahashi(NTT) / Toshinori Tsuboi(Tokyo Univ. of Tech.) |
Vice Chair | Eizaburo Itakura(Sony) / Kyoko Yamori(Asahi Univ.) / Tetsuya Yokotani(Mitsubishi Electric) |
Secretary | Eizaburo Itakura(Nippon Inst. of Tech.) / Kyoko Yamori(NEC) / Tetsuya Yokotani(NTT) |
Assistant | Masahiro Yamamoto(OKI) / Bo GU(Waseda Univ.) |
Paper Information | |
Registration To | Technical Committee on Communication Quality / Technical Committee on Communication Systems |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | Analysis of User's Consciousness for video delivery applications |
Sub Title (in English) | |
Keyword(1) | smartphone services |
Keyword(2) | user awareness |
Keyword(3) | Web survey |
Keyword(4) | mobile video delivery application |
1st Author's Name | Noriko Yoshimura |
1st Author's Affiliation | Nippon Telegraph and Telephone Corporation(NTT) |
2nd Author's Name | Hideki Nojiri |
2nd Author's Affiliation | Nippon Telegraph and Telephone Corporation(NTT) |
3rd Author's Name | Akira Takahashi |
3rd Author's Affiliation | Nippon Telegraph and Telephone Corporation(NTT) |
Date | 2015-04-22 |
Paper # | CQ2015-15 |
Volume (vol) | vol.115 |
Number (no) | CQ-11 |
Page | pp.pp.81-85(CQ), |
#Pages | 5 |
Date of Issue | 2015-04-14 (CQ) |