| Presentation | 2023-07-22 Extracting User Needs for Personalized Smart Services Using Dialogue Agent with LLM Takuya Nakata, Sinan Chen, Sachio Saiki, Masahide Nakamura, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | Research on service personalization involves approaches such as machine learning and dialogue agents, but the explainability of the recommendation process remains a challenge. Previous studies proposed a dialogue-based needs extraction system using the 6W1H needs model, but complex needs extraction was difficult with simple natural language processing. In this study, we focus on developing an API that extracts user needs from natural language using large-scale language models (LLMs) and constructing a dialogue-based needs extraction system using the API. We conducted verification on 100 needs to evaluate the accuracy and comprehensiveness of the output results from the needs extraction and restoration API. This study enables accurate and comprehensive extraction of needs from complex natural language using LLMs. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Personalization / Needs / Large-scale language model / Natural language processing / Dialogue agent |
| Paper # | SS2023-19,KBSE2023-30 |
| Date of Issue | 2023-07-13 (SS, KBSE) |
| Conference Information | |
| Committee | SS / KBSE / IPSJ-SE |
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| Conference Date | 2023/7/20(3days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Kozo Okano(Shinshu Univ.) / Takuya Saruwatari(NTT Data) / 鷲崎 弘宜(早稲田大) |
| Vice Chair | Yoshiki Higo(Osaka Univ.) / Yoshinori Tanabe(Tsurumi Univ.) |
| Secretary | Yoshiki Higo(Shinshu Univ.) / Yoshinori Tanabe(Tokyo Inst. of Tech.) / (BIPROGY) |
| Assistant | Shinsuke Matsumoto(Osaka Univ.) / TakaShi Kitamura(AIST) / TakaFumi Tanaka(Tamagawa Univ.) / 新原 敦介(日立) / 竹之内 啓太(ＮＴＴデータ) |
| Paper Information | |
| Registration To | Technical Committee on Software Science / Technical Committee on Knowledge-Based Software Engineering / Special Interest Group on Software Engineering |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Extracting User Needs for Personalized Smart Services Using Dialogue Agent with LLM |
| Sub Title (in English) | |
| Keyword(1) | Personalization |
| Keyword(2) | Needs |
| Keyword(3) | Large-scale language model |
| Keyword(4) | Natural language processing |
| Keyword(5) | Dialogue agent |
| 1st Author's Name | Takuya Nakata |
| 1st Author's Affiliation | Kobe University(Kobe Univ.) |
| 2nd Author's Name | Sinan Chen |
| 2nd Author's Affiliation | Kobe University(Kobe Univ.) |
| 3rd Author's Name | Sachio Saiki |
| 3rd Author's Affiliation | Kochi University of Technology(Kochi Univ. of Tech.) |
| 4th Author's Name | Masahide Nakamura |
| 4th Author's Affiliation | Kobe University(Kobe Univ.) |
| Date | 2023-07-22 |
| Paper # | SS2023-19,KBSE2023-30 |
| Volume (vol) | vol.123 |
| Number (no) | SS-123,KBSE-124 |
| Page | pp.pp.104-109(SS), pp.104-109(KBSE), |
| #Pages | 6 |
| Date of Issue | 2023-07-13 (SS, KBSE) |