| Presentation | 2023-03-13 Estimation method of difficulty of cases and proficiency of persons in charge of cases using amount of work until completion of each case Akinori Miyamoto, Susumu Ogata, Akira Karasudani, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | The automation of business using information technology is being developed. However, in business that cannot be fully automated, such as nonstandard business, judgments made by persons are still important. Therefore, in addition to automation of business, expectations are growing for technology that improves the proficiency of the person in charge of the business using information technology. In this paper, a new method was proposed to estimate proficiency of persons and difficulty of processing cases by using business processing data. Effectiveness of the method by dividing the cases into groups and modeling a relationship between amout of work and proficiency was verified by simulation that generates item data with features and effort supposing actual business cases. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | proficiency / ability measurement / decision tree / clustering / nonlinear optimization |
| Paper # | LOIS2022-45 |
| Date of Issue | 2023-03-06 (LOIS) |
| Conference Information | |
| Committee | LOIS |
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| Conference Date | 2023/3/13(2days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Hiroyuki Toda(NTT) |
| Vice Chair | Manabu Motegi(Takushoku Univ.) |
| Secretary | Manabu Motegi(Nagasaki Univ.) |
| Assistant | Syuhei Yamamoto(NTT) |
| Paper Information | |
| Registration To | Technical Committee on Life Intelligence and Office Information Systems |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Estimation method of difficulty of cases and proficiency of persons in charge of cases using amount of work until completion of each case |
| Sub Title (in English) | |
| Keyword(1) | proficiency |
| Keyword(2) | ability measurement |
| Keyword(3) | decision tree |
| Keyword(4) | clustering |
| Keyword(5) | nonlinear optimization |
| 1st Author's Name | Akinori Miyamoto |
| 1st Author's Affiliation | Fujitsu Ltd.(Fujitsu) |
| 2nd Author's Name | Susumu Ogata |
| 2nd Author's Affiliation | Fujitsu Ltd.(Fujitsu) |
| 3rd Author's Name | Akira Karasudani |
| 3rd Author's Affiliation | Fujitsu Ltd.(Fujitsu) |
| Date | 2023-03-13 |
| Paper # | LOIS2022-45 |
| Volume (vol) | vol.122 |
| Number (no) | LOIS-423 |
| Page | pp.pp.5-10(LOIS), |
| #Pages | 6 |
| Date of Issue | 2023-03-06 (LOIS) |