| Presentation | 2023-03-17 Automation of human decision making by using reinforcement-learning for office work with PC Misa Fukai, Masashi Tadokoro, Haruo Oishi, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | AI technology is a key which improve diversified and complex business with saving personnel. However, the technologies considered so far have limitations in supporting human decision-making. In this paper, we aim to expand decision support by automating human decision making without expertise or analytical techniques by machine learning human actions for office operations. Reinforcement learning, acquires optimal actions through interaction between the agent and the environment, and has a high affinity for learning operations on a computer. However, in actual workflow, it is essential to design rewards for reinforcement learning and to avoid interfering with workers and business systems. Therefore, we propose a method for learning without the need to design rewards and without invading actual work environments, by using the operation logs collected from the personnel's computers and assigning rewards to human interactions with computers as correct answers. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Automation / Reinforcement learning / Operational logs |
| Paper # | ICM2022-50 |
| Date of Issue | 2023-03-09 (ICM) |
| Conference Information | |
| Committee | ICM |
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| Conference Date | 2023/3/16(2days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | Okinawa Prefectural Museum and Art Museum |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Yuji Nomura(Fujitsu) |
| Vice Chair | Yu Miyoshi(NTT) / Eiji Takahashi(NEC) |
| Secretary | Yu Miyoshi(NTT) / Eiji Takahashi(Fujitsu) |
| Assistant | Ryo Yamamoto(Univ. of Electro-Comm) |
| Paper Information | |
| Registration To | Technical Committee on Information and Communication Management |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Automation of human decision making by using reinforcement-learning for office work with PC |
| Sub Title (in English) | |
| Keyword(1) | Automation |
| Keyword(2) | Reinforcement learning |
| Keyword(3) | Operational logs |
| 1st Author's Name | Misa Fukai |
| 1st Author's Affiliation | Nippon Telegraph and Telephone Corporation(NTT) |
| 2nd Author's Name | Masashi Tadokoro |
| 2nd Author's Affiliation | Nippon Telegraph and Telephone Corporation(NTT) |
| 3rd Author's Name | Haruo Oishi |
| 3rd Author's Affiliation | Nippon Telegraph and Telephone Corporation(NTT) |
| Date | 2023-03-17 |
| Paper # | ICM2022-50 |
| Volume (vol) | vol.122 |
| Number (no) | ICM-442 |
| Page | pp.pp.31-36(ICM), |
| #Pages | 6 |
| Date of Issue | 2023-03-09 (ICM) |