Presentation 2023-01-26
Effectiveness of Nudges to Avoid Congestion in Seat Selection Screen of Movie Theater Ticket Reservation System
Wataru Unuma, Tetsuya Manabe,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) In this paper, we devise and verify the effectiveness of ``nudges that do not rely on economic incentives'' to promote spatial crowd avoidance in the seat selection screen of a movie theater ticket reservation system. Here, we devise three types of nudges: (i) making seats in less crowded areas stand out, (ii) presenting social norms, and (iii) suggesting seats in less crowded areas to people who have selected seats in crowded areas. The results of verification experiments show that the seat selection screen with the nudges applied may be more effective in promoting spatial crowd avoidance than the seat selection screen in existing movie theater ticket reservation systems. The spatial crowd avoidance contribute to reducing discomfort by keeping personal space for facility users, preventing infectious diseases, and shortening the time required to complete evacuation in the disaster.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Nudge / Crowd Avoidance / Peak Shift / Behavior Change / Behavioral Economics
Paper # CAS2022-69,ICTSSL2022-33
Date of Issue 2023-01-19 (CAS, ICTSSL)

Conference Information
Committee ICTSSL / CAS
Conference Date 2023/1/26(2days)
Place (in Japanese) (See Japanese page)
Place (in English) TBD
Topics (in Japanese) (See Japanese page)
Topics (in English) Student Session, General Session
Chair Tomotaka Wada(Kansai Univ.) / Yoshinobu Maeda(Niigata Univ.)
Vice Chair Munenari Inoguchi(Toyama Univ.) / Osamu Uchida(Tokai Univ.) / Yasutoshi Aibara(OmniVision)
Secretary Munenari Inoguchi(Tokai Univ.) / Osamu Uchida(Hiroshima City Univ.) / Yasutoshi Aibara(NIT, Toyama college)
Assistant Shunichi Yokoyama(Shinshu Univ.) / Takahide Sato(Univ. of Yamanashi) / Motoi Yamaguchi(TECHNOPRO) / Shinji Shimoda(Sony Semiconductor Solutions) / Shunsuke Koshita(Hachinohe Inst. of Tech.)

Paper Information
Registration To Technical Committee on Information and Communication Technologies for Safe and Secure Life / Technical Committee on Circuits and Systems
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Effectiveness of Nudges to Avoid Congestion in Seat Selection Screen of Movie Theater Ticket Reservation System
Sub Title (in English)
Keyword(1) Nudge
Keyword(2) Crowd Avoidance
Keyword(3) Peak Shift
Keyword(4) Behavior Change
Keyword(5) Behavioral Economics
1st Author's Name Wataru Unuma
1st Author's Affiliation Saitama University(Saitama Univ.)
2nd Author's Name Tetsuya Manabe
2nd Author's Affiliation Saitama University(Saitama Univ.)
Date 2023-01-26
Paper # CAS2022-69,ICTSSL2022-33
Volume (vol) vol.122
Number (no) CAS-360,ICTSSL-361
Page pp.pp.39-44(CAS), pp.39-44(ICTSSL),
#Pages 6
Date of Issue 2023-01-19 (CAS, ICTSSL)