| Presentation | 2022-07-07 [Encouragement Talk] A Study on Visualization of Accuracy of System Operation Using Operation Logs Hidetaka Koya, Akira Kataoka, Haruo Oishi, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | Research has been reported in various fields to motivate people to change their behavior by visualizing and presenting indicators such as activity volume, etc., in order to motivate improvement of the indicators. In this study, accuracy in system operation is visualized and presented to operators engaged in the operation of business systems to encourage them to continuously improve their operations (accuracy improvement) and to prevent or reduce human errors. In this report, we define three indicators of rework using operation logs as general-purpose indicators for system operation, and report the results of our study on a method to visualize and present them together with the results of judging overall accuracy based on them. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Operational logs / Visualization / Human error / Motivation / Operation |
| Paper # | ICM2022-10 |
| Date of Issue | 2022-06-30 (ICM) |
| Conference Information | |
| Committee | ICM |
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| Conference Date | 2022/7/7(2days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | Tokachi Plaza |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Yuji Nomura(Fujitsu) |
| Vice Chair | Yu Miyoshi(NTT) / Eiji Takahashi(NEC) |
| Secretary | Yu Miyoshi(NTT) / Eiji Takahashi(Fujitsu) |
| Assistant | Ryo Yamamoto(Univ. of Electro-Comm) |
| Paper Information | |
| Registration To | Technical Committee on Information and Communication Management |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | [Encouragement Talk] A Study on Visualization of Accuracy of System Operation Using Operation Logs |
| Sub Title (in English) | |
| Keyword(1) | Operational logs |
| Keyword(2) | Visualization |
| Keyword(3) | Human error |
| Keyword(4) | Motivation |
| Keyword(5) | Operation |
| 1st Author's Name | Hidetaka Koya |
| 1st Author's Affiliation | NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT) |
| 2nd Author's Name | Akira Kataoka |
| 2nd Author's Affiliation | NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT) |
| 3rd Author's Name | Haruo Oishi |
| 3rd Author's Affiliation | NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT) |
| Date | 2022-07-07 |
| Paper # | ICM2022-10 |
| Volume (vol) | vol.122 |
| Number (no) | ICM-96 |
| Page | pp.pp.1-6(ICM), |
| #Pages | 6 |
| Date of Issue | 2022-06-30 (ICM) |