Presentation 2022-05-12
Study on a Subjective Quality Assessment Method for Multi-service
Yuichiro Urata, Noritsugu Egi, Masataka Masuda,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) It is important for telecommunication carriers to monitor and manage quality of communication services they provide, and the importance of cross-service quality monitoring and resource control is increasing as communication services become more diverse. Although subjective quality assessment methods and quality estimation technologies for quantifying user experience quality, which is used as an indicator for quality monitoring and control, have been researched and developed, since they are considered on a service-by-service basis, their results cannot be compared among multiple services, and cross-service quality monitoring and resource control have not yet been realized. In subjective quality assessment of multi-service, it is difficult to define the same range of quality degradation, and if the influence of the range of quality degradation on evaluation values (range effect) is large, quality comparison between different services becomes difficult. In this paper, we study three assessment methods for video distribution service and web browsing service: single-assessment in which each service is assessed, mixed-assessment in which both services are assessed alternately, and comparison-assessment in which quality difference between both services is assessed. We conducted two subjective quality assessment experiments and showed the range effect is confirmed in the single- and mixed-assessment, while the range effect was suppressed in comparison-assessment.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Subjective Quality Assessment / Quality Comparison / Multi-service
Paper # CQ2022-8
Date of Issue 2022-05-05 (CQ)

Conference Information
Committee CQ / CS
Conference Date 2022/5/12(2days)
Place (in Japanese) (See Japanese page)
Place (in English) Fukui (Fuku Pref.)
Topics (in Japanese) (See Japanese page)
Topics (in English) Optical/Wireless Access and Their Integration, Communication Behavior, QoE and Psychology, Assessment / Measurement / Control / Optimization of Communication Quality, Network Services, Wireless Networks, MIMO/Diversity/Multiplexing Techniques, etc.
Chair Jun Okamoto(NTT) / Jun Terada(NTT)
Vice Chair Takefumi Hiraguri(Nippon Inst. of Tech.) / Gou Hasegawa(Tohoku Univ.) / Daisuke Umehara(Kyoto Inst. of Tech.)
Secretary Takefumi Hiraguri(NTT) / Gou Hasegawa(Ritsumeikan Univ.) / Daisuke Umehara(NICT)
Assistant Yoshiaki Nishikawa(NEC) / Ryoichi Kataoka(KDDI Research) / Kimiko Kawashima(NTT) / Takahiro Yamaura(Toshiba) / Yuta Ida(Yamaguchi Univ.)

Paper Information
Registration To Technical Committee on Communication Quality / Technical Committee on Communication Systems
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Study on a Subjective Quality Assessment Method for Multi-service
Sub Title (in English)
Keyword(1) Subjective Quality Assessment
Keyword(2) Quality Comparison
Keyword(3) Multi-service
1st Author's Name Yuichiro Urata
1st Author's Affiliation Nippon Telegraph and Telephone Corporation(NTT)
2nd Author's Name Noritsugu Egi
2nd Author's Affiliation Nippon Telegraph and Telephone Corporation(NTT)
3rd Author's Name Masataka Masuda
3rd Author's Affiliation Nippon Telegraph and Telephone Corporation(NTT)
Date 2022-05-12
Paper # CQ2022-8
Volume (vol) vol.122
Number (no) CQ-15
Page pp.pp.38-43(CQ),
#Pages 6
Date of Issue 2022-05-05 (CQ)