| Presentation | 2022-03-03 [Invited Talk] Practice and experience of a new development process that incorporates design thinking and DevOps concepts suitable for remote work environments as COVID-19 countermeasure Hidenori Suzuki, Masao Nishie, |
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| PDF Download Page |  PDF download Page Link |
| Abstract(in Japanese) | (See Japanese page) |
| Abstract(in English) | We have been developing and providing a video transmission service for real-time contributing video and audio of live events by utilizing our high quality, high reliability and wide coverage infrastructure as a telecommunication carrier. This service not only fulfills the essential requirements for real-time video transmission, which include hitless and low latency, but also has flexibility to manage customer-oriented configurations and agility to build maintenance operation system depending on a importance of event. For instance, it was provided in a international event attracting worldwide attention. However, the recent spread outbreak of COVID-19 has forced major changes such as long-term postponement and venue changes. Even in development unexpected issues that cannot be solved by conventional development schemes have happened so far. It was difficult to come to the office, making it difficult to verify using actual equipment and communicate with customers. This paper introduces our attempts and results 1) how to build a new development and operation system and running them complying with "DevOps" frameworks in a new era with infection countermeasure, 2) how to discover customer's insight/pain points and operator's potential needs by "Design thinking" method. |
| Keyword(in Japanese) | (See Japanese page) |
| Keyword(in English) | Agile Development / Video Transmission / In-house Development / Design thinking / DevOps |
| Paper # | ICM2021-46 |
| Date of Issue | 2022-02-24 (ICM) |
| Conference Information | |
| Committee | ICM |
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| Conference Date | 2022/3/3(2days) |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | Online |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | |
| Chair | Kazuhiko Kinoshita(Tokushima Univ.) |
| Vice Chair | Haruo Ooishi(NTT) / Eiji Takahashi(NEC) |
| Secretary | Haruo Ooishi(Bosco) / Eiji Takahashi(Fujitsu) |
| Assistant | Yoshifumi Kato(NTT) |
| Paper Information | |
| Registration To | Technical Committee on Information and Communication Management |
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| Language | JPN |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | [Invited Talk] Practice and experience of a new development process that incorporates design thinking and DevOps concepts suitable for remote work environments as COVID-19 countermeasure |
| Sub Title (in English) | |
| Keyword(1) | Agile Development |
| Keyword(2) | Video Transmission |
| Keyword(3) | In-house Development |
| Keyword(4) | Design thinking |
| Keyword(5) | DevOps |
| 1st Author's Name | Hidenori Suzuki |
| 1st Author's Affiliation | NTT Communications Corporation(NTT Communications) |
| 2nd Author's Name | Masao Nishie |
| 2nd Author's Affiliation | NTT Communications Corporation(NTT Communications) |
| Date | 2022-03-03 |
| Paper # | ICM2021-46 |
| Volume (vol) | vol.121 |
| Number (no) | ICM-399 |
| Page | pp.pp.23-28(ICM), |
| #Pages | 6 |
| Date of Issue | 2022-02-24 (ICM) |