Presentation 2022-01-29
A Study Focusing on Conversational Tasks for Interactive Mental Health Support Using Chatbot
Kouyou Otsu, Shigen Shimojo, Keita Kiuchi, Yugo Hayashi,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) With the growing public concern about mental health, there are high expectations for the realization of a simple and sustainable self-care system that can be recognized as a ``counselor''. In this study, we examine whether it is useful to introduce conversation tasks that are used in actual counseling situations to establish a sense of trust toward the agent who acts as a ``counselor" and achieve sustainable interaction. In this paper, we focused on the Miracle Question, a kind of solution focused brief therapy, and developed a system that enables users to experience a interactive mental health care support using this technique on a free communication application ``LINE''. In this paper, we report the overview of this system and the initial results obtained through preliminary experiments with our university students.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Mental health care support / Well-Being / Chatbot / HAI / Solution Focused Brief Therapy / The Miracle Question
Paper # HCS2021-52
Date of Issue 2022-01-21 (HCS)

Conference Information
Committee HCS
Conference Date 2022/1/28(2days)
Place (in Japanese) (See Japanese page)
Place (in English) Online
Topics (in Japanese) (See Japanese page)
Topics (in English) Food and Communication, and other general topics
Chair Tomoo Inoue(Univ. of Tsukuba)
Vice Chair Yugo Hayashi(Ritsumeikan Univ.) / Tomoko Kanda(Osaka Inst. of Tech.)
Secretary Yugo Hayashi(Nihon Univ.) / Tomoko Kanda(National Chung Cheng Univ)
Assistant HUANG HUNGHSUAN(Univ. of Fukuchiyama) / Shigeyoshi Iizuka(Kanagawa Univ.) / Kazuki Takashima(Tohoku Univ.) / Hiroto Saito(Tokyo Denki Univ.) / Ryo Ishii(NTT)

Paper Information
Registration To Technical Committee on Human Communication Science
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A Study Focusing on Conversational Tasks for Interactive Mental Health Support Using Chatbot
Sub Title (in English)
Keyword(1) Mental health care support
Keyword(2) Well-Being
Keyword(3) Chatbot
Keyword(4) HAI
Keyword(5) Solution Focused Brief Therapy
Keyword(6) The Miracle Question
1st Author's Name Kouyou Otsu
1st Author's Affiliation Ritsumeikan University(Ritsumeikan Univ.)
2nd Author's Name Shigen Shimojo
2nd Author's Affiliation Ritsumeikan University(Ritsumeikan Univ.)
3rd Author's Name Keita Kiuchi
3rd Author's Affiliation Ritsumeikan University(Ritsumeikan Univ.)
4th Author's Name Yugo Hayashi
4th Author's Affiliation Ritsumeikan University(Ritsumeikan Univ.)
Date 2022-01-29
Paper # HCS2021-52
Volume (vol) vol.121
Number (no) HCS-363
Page pp.pp.55-60(HCS),
#Pages 6
Date of Issue 2022-01-21 (HCS)