Presentation 2022-01-28
Preliminary research on the effectiveness of recommendations by Sound Agents without body
Ryosuke Kawashima, Kohei Okuoka, Takuya Iwamoto, Jun Baba, Daisuke Endo, Takashi Omori, Masahiko Osawa,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) The number of cases of customer service and advertising by robots in commercial and retail stores is increasing. It has been reported that the presence of robots not only attracts people, but their interactive behavior influences users' purchases also. On the other hand, previous studies have suggested that when a robot explains a product, the user is more interested in the robot than the product, and the user does not remember the explanation. The same phenomenon may occur in the recommendation situation also. In this paper, we focused on sound agents, which have no body and interact only by voice, as a way to present recommendations more reliably. This paper explores the possibility of using sound agents, which are expected not to attract the user's attention more than necessary and allow the user to concentrate more on the product.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) human-agent interaction (HAI) / recommendation / voice / body less
Paper # HCS2021-44
Date of Issue 2022-01-21 (HCS)

Conference Information
Committee HCS
Conference Date 2022/1/28(2days)
Place (in Japanese) (See Japanese page)
Place (in English) Online
Topics (in Japanese) (See Japanese page)
Topics (in English) Food and Communication, and other general topics
Chair Tomoo Inoue(Univ. of Tsukuba)
Vice Chair Yugo Hayashi(Ritsumeikan Univ.) / Tomoko Kanda(Osaka Inst. of Tech.)
Secretary Yugo Hayashi(Nihon Univ.) / Tomoko Kanda(National Chung Cheng Univ)
Assistant HUANG HUNGHSUAN(Univ. of Fukuchiyama) / Shigeyoshi Iizuka(Kanagawa Univ.) / Kazuki Takashima(Tohoku Univ.) / Hiroto Saito(Tokyo Denki Univ.) / Ryo Ishii(NTT)

Paper Information
Registration To Technical Committee on Human Communication Science
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) Preliminary research on the effectiveness of recommendations by Sound Agents without body
Sub Title (in English)
Keyword(1) human-agent interaction (HAI)
Keyword(2) recommendation
Keyword(3) voice
Keyword(4) body less
1st Author's Name Ryosuke Kawashima
1st Author's Affiliation Senshu University(Senshu Univ.)
2nd Author's Name Kohei Okuoka
2nd Author's Affiliation Keio University(Keio Univ.)
3rd Author's Name Takuya Iwamoto
3rd Author's Affiliation CyberAgent, Inc(CyberAgent)
4th Author's Name Jun Baba
4th Author's Affiliation CyberAgent, Inc(CyberAgent)
5th Author's Name Daisuke Endo
5th Author's Affiliation CyberAgent, Inc(CyberAgent)
6th Author's Name Takashi Omori
6th Author's Affiliation Nihon University(Nihon Univ.)
7th Author's Name Masahiko Osawa
7th Author's Affiliation Nihon University(Nihon Univ.)
Date 2022-01-28
Paper # HCS2021-44
Volume (vol) vol.121
Number (no) HCS-363
Page pp.pp.7-11(HCS),
#Pages 5
Date of Issue 2022-01-21 (HCS)