Presentation | 2022-01-28 Proposal of an Overtrust Scale of Users in Recommender Systems Aika Tsuchida, Reika Miwa, Yoshinori Hijikata, Masahiro Hamasaki, Masataka Goto, |
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PDF Download Page | PDF download Page Link |
Abstract(in Japanese) | (See Japanese page) |
Abstract(in English) | Recommender systems have been used in many online services, and people have been exposed to such recommendations frequently that they may have come to accept them without any consideration. In this paper, we call such an attitude of users toward recommender systems "recommendation overtrust" and develop a psychological scale to measure whether users fall into recommendation overtrust or not. The developed scale is applied to users who use the recommendation function of YouTube, and the reliability of the scale is confirmed. The developed scale was found to be consistent with the responses to the questionnaire items, and correlated with the overall trust and the two metrics in TAM. It was also found that user group with high frequency of the service has relatively high value in the developed scale. |
Keyword(in Japanese) | (See Japanese page) |
Keyword(in English) | Recommender systems / Trust / Overtrust / Psychological trait / TAM (Technology Acceptance Model) |
Paper # | HCS2021-43 |
Date of Issue | 2022-01-21 (HCS) |
Conference Information | |
Committee | HCS |
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Conference Date | 2022/1/28(2days) |
Place (in Japanese) | (See Japanese page) |
Place (in English) | Online |
Topics (in Japanese) | (See Japanese page) |
Topics (in English) | Food and Communication, and other general topics |
Chair | Tomoo Inoue(Univ. of Tsukuba) |
Vice Chair | Yugo Hayashi(Ritsumeikan Univ.) / Tomoko Kanda(Osaka Inst. of Tech.) |
Secretary | Yugo Hayashi(Nihon Univ.) / Tomoko Kanda(National Chung Cheng Univ) |
Assistant | HUANG HUNGHSUAN(Univ. of Fukuchiyama) / Shigeyoshi Iizuka(Kanagawa Univ.) / Kazuki Takashima(Tohoku Univ.) / Hiroto Saito(Tokyo Denki Univ.) / Ryo Ishii(NTT) |
Paper Information | |
Registration To | Technical Committee on Human Communication Science |
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Language | JPN |
Title (in Japanese) | (See Japanese page) |
Sub Title (in Japanese) | (See Japanese page) |
Title (in English) | Proposal of an Overtrust Scale of Users in Recommender Systems |
Sub Title (in English) | |
Keyword(1) | Recommender systems |
Keyword(2) | Trust |
Keyword(3) | Overtrust |
Keyword(4) | Psychological trait |
Keyword(5) | TAM (Technology Acceptance Model) |
1st Author's Name | Aika Tsuchida |
1st Author's Affiliation | Kwansei Gakuin University(KGU) |
2nd Author's Name | Reika Miwa |
2nd Author's Affiliation | Kwansei Gakuin University(KGU) |
3rd Author's Name | Yoshinori Hijikata |
3rd Author's Affiliation | Kwansei Gakuin University(KGU) |
4th Author's Name | Masahiro Hamasaki |
4th Author's Affiliation | National Institute of Advanced Industrial Science and Technology(AIST) |
5th Author's Name | Masataka Goto |
5th Author's Affiliation | National Institute of Advanced Industrial Science and Technology(AIST) |
Date | 2022-01-28 |
Paper # | HCS2021-43 |
Volume (vol) | vol.121 |
Number (no) | HCS-363 |
Page | pp.pp.1-6(HCS), |
#Pages | 6 |
Date of Issue | 2022-01-21 (HCS) |