Presentation 2021-02-18
A Case Exploration Tool for Sales Activities with Domain Viewpoints
Mariko Sugawara, Sachiko Onodera,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) In the recent sales activities of IT vendors supporting Customer DX, there are cases in which customers themselves do not have a clear problem, and the sales department searches for cases that are likely to serve as a reference across customer industries and encourages their ideas. However, with a general search method based on keywords, cases that can be searched within the range of keywords that the sales department comes up with, that is, within the range of sales knowledge, are contained, and it is difficult to obtain new ideas from the cases that have been searched. In this study, we introduced the domain perspective as a point of view to reinterpret cases, in order to search for cases that are outside the knowledge of sales, which is a user, and to encourage the user to think about them. Specifically, we examined a technique to conduct case search from the domain perspective by vectorizing words of cases written in natural language using fasttext learned in the domain corpus and generating a sentence vector by SCDV.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Distributed Representation / Case Search / Domain Adaptation / Support for the Creation of Ideas
Paper # NLC2020-28
Date of Issue 2021-02-11 (NLC)

Conference Information
Committee NLC
Conference Date 2021/2/18(1days)
Place (in Japanese) (See Japanese page)
Place (in English) Online
Topics (in Japanese) (See Japanese page)
Topics (in English) The 17th Text Analytics Symposium
Chair Kazutaka Shimada(Kyushu Inst. of Tech.)
Vice Chair Mitsuo Yoshida(Toyohashi Univ. of Tech.) / Takeshi Kobayakawa(NHK)
Secretary Mitsuo Yoshida(Univ. of Tokyo) / Takeshi Kobayakawa(Hiroshima Univ. of Economics)
Assistant Kanjin Takahashi(Sansan) / Ko Mitsuda(NTT)

Paper Information
Registration To Technical Committee on Natural Language Understanding and Models of Communication
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A Case Exploration Tool for Sales Activities with Domain Viewpoints
Sub Title (in English)
Keyword(1) Distributed Representation
Keyword(2) Case Search
Keyword(3) Domain Adaptation
Keyword(4) Support for the Creation of Ideas
1st Author's Name Mariko Sugawara
1st Author's Affiliation FUJITSU LABORATORIES LTD.(FUJITSU Lab.)
2nd Author's Name Sachiko Onodera
2nd Author's Affiliation FUJITSU LABORATORIES LTD.(FUJITSU Lab.)
Date 2021-02-18
Paper # NLC2020-28
Volume (vol) vol.120
Number (no) NLC-374
Page pp.pp.31-36(NLC),
#Pages 6
Date of Issue 2021-02-11 (NLC)