Presentation 2021-01-20
A Study of a Service Design of a Telework
Sumaru Niida, Ichiro Umtata,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) A videophone has never achieved wide acceptance although it has been expected to be a killer application as the “next generation” system at each juncture of telecommunication system development. However, the spread of smart phones has increased the opportunities for its use, and the Corona disaster has brought it into full-scale use. In this paper, authors report the results of an evaluation experiment of communication via videophone. It was shown through analysis of the experimental result that the role of visual information on videophone can be explained by introducing the users’ attention factor. Furthermore, we discuss the service design of telework from the viewpoint of communication behavior, focusing on the communication via videophone.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Videophone / Telework / Service Design / Communication Behavior
Paper # CQ2020-69
Date of Issue 2021-01-13 (CQ)

Conference Information
Committee CQ
Conference Date 2021/1/20(3days)
Place (in Japanese) (See Japanese page)
Place (in English) Online
Topics (in Japanese) (See Japanese page)
Topics (in English) AR/VR, Broadcasting Service, Video/Voice Services Quality, High Realistic, User Behavior/Psychology, User Experience, Media Quality, Network Quality and QoS Control, Networks and Communications at Disaster, User Behavior, Machine Learning, Video Communication, etc.
Chair Hideyuki Shimonishi(NEC)
Vice Chair Jun Okamoto(NTT) / Takefumi Hiraguri(Nippon Inst. of Tech.)
Secretary Jun Okamoto(Doshisha Univ.) / Takefumi Hiraguri(NICT)
Assistant Yoshiaki Nishikawa(NEC) / Takuto Kimura(NTT) / Ryoichi Kataoka(KDDI Research)

Paper Information
Registration To Technical Committee on Communication Quality
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A Study of a Service Design of a Telework
Sub Title (in English) An Analysis of Communication via a Videophone
Keyword(1) Videophone
Keyword(2) Telework
Keyword(3) Service Design
Keyword(4) Communication Behavior
1st Author's Name Sumaru Niida
1st Author's Affiliation KDDI Research, Inc.(KDDI Research)
2nd Author's Name Ichiro Umtata
2nd Author's Affiliation KDDI Research, Inc.(KDDI Research)
Date 2021-01-20
Paper # CQ2020-69
Volume (vol) vol.120
Number (no) CQ-314
Page pp.pp.49-54(CQ),
#Pages 6
Date of Issue 2021-01-13 (CQ)