Presentation 2020-11-26
A Study on Voice Analysis Using Emotion Recognition for Detection of Special Fraud
Shota Endo, Koji Tanida,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) The purpose of this study is to establish a special fraud detection system based on voice analysis. First, we describe the outline of the proposed system and the role of its components, namely, conversation content analysis, voiceprint analysis, and emotion analysis. Second, in this paper, we describe in detail the use of emotion analysis in particular. We hypothesized that emotions of victims are different for each fraud method, and tested this hypothesis. Based on the results of the test, we clarify the usefulness of emotion analysis in detecting special frauds and present the future prospects.
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Paper # NS2020-78
Date of Issue 2020-11-19 (NS)

Conference Information
Committee NS / ICM / CQ
Conference Date 2020/11/26(2days)
Place (in Japanese) (See Japanese page)
Place (in English) Virtual Conference
Topics (in Japanese) (See Japanese page)
Topics (in English) Network quality, Network measurement/management, Network virtualization, Network service, Blockchain, Security, Network intelligence, etc.
Chair Akihiro Nakao(Univ. of Tokyo) / Kazuhiko Kinoshita(Tokushima Univ.) / Hideyuki Shimonishi(NEC)
Vice Chair Tetsuya Oishi(NTT) / Yoichi Sato(NEC) / Haruo Ooishi(NTT) / Jun Okamoto(NTT) / Takefumi Hiraguri(Nippon Inst. of Tech.)
Secretary Tetsuya Oishi(NTT) / Yoichi Sato(Chuo Univ.) / Haruo Ooishi(NTT) / Jun Okamoto(Bosco) / Takefumi Hiraguri(Doshisha Univ.)
Assistant Shinya Kawano(NTT) / Tetsuya Uchiumi(Fujitsu Lab.) / Yoshiaki Nishikawa(NEC) / Takuto Kimura(NTT) / Ryoichi Kataoka(KDDI Research)

Paper Information
Registration To Technical Committee on Network Systems / Technical Committee on Information and Communication Management / Technical Committee on Communication Quality
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) A Study on Voice Analysis Using Emotion Recognition for Detection of Special Fraud
Sub Title (in English)
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1st Author's Name Shota Endo
1st Author's Affiliation Nippon Telegraph and Telephone Corporation(NTT)
2nd Author's Name Koji Tanida
2nd Author's Affiliation Nippon Telegraph and Telephone Corporation(NTT)
Date 2020-11-26
Paper # NS2020-78
Volume (vol) vol.120
Number (no) NS-257
Page pp.pp.14-19(NS),
#Pages 6
Date of Issue 2020-11-19 (NS)