Presentation 2020-05-29
[Special Talk] Service Technology and ICT
Masakazu Sengoku,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) Abstract In recent years, the changes in the proportions of primary, secondary and tertiary industries have shown a marked increase in tertiary industries. As the tertiary industry is sometimes called the service industry, service is an important factor. The meaning of this service in the industrial area has been discussed at Society for Serviceology and so on. In this paper, the role of technology in the value co-creation of service and the role of networks and information and communication technology (ICT) in the business area of the service industry are discussed.Furthermore, we discuss the importance of social network theory in services, and describe the effectiveness and development of the research of network engineering conducted by the authors in the social network theory.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Service / Technology / Business, / ICT / Network
Paper # ICTSSL2020-6
Date of Issue 2020-05-21 (ICTSSL)

Conference Information
Committee ICTSSL
Conference Date 2020/5/28(2days)
Place (in Japanese) (See Japanese page)
Place (in English)
Topics (in Japanese) (See Japanese page)
Topics (in English)
Chair Hiroshi Tamura(Chuo Univ.)
Vice Chair Koichi Gyoda(SIT) / Munenari Inoguchi(Univ. of Toyama)
Secretary Koichi Gyoda(Jigyo) / Munenari Inoguchi(Synspective)
Assistant Shunichi Yokoyama(NIED)

Paper Information
Registration To Technical Committee on Information and Communication Technologies for Safe and Secure Life
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) [Special Talk] Service Technology and ICT
Sub Title (in English)
Keyword(1) Service
Keyword(2) Technology
Keyword(3) Business,
Keyword(4) ICT
Keyword(5) Network
1st Author's Name Masakazu Sengoku
1st Author's Affiliation Graduate Institute for Entreprenueurial Studies(Graduate Institute for Entreprenueurial Studies)
Date 2020-05-29
Paper # ICTSSL2020-6
Volume (vol) vol.120
Number (no) ICTSSL-41
Page pp.pp.31-36(ICTSSL),
#Pages 6
Date of Issue 2020-05-21 (ICTSSL)