Presentation 2019-05-16
The Message to Effectively Promote Information Security Measurements
Toshihide Saito, Asuka Ono, Asuka Miyake, Ai Nakane, Yutaro Kiyomura, Kazuhiro Matsuzaki, Tatsuya Ishihara,
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Abstract(in Japanese) (See Japanese page)
Abstract(in English) The risk of security incidents is increasing year by year, and it is becoming more important for individual users to take security measures. We consider the design of the effective message to promote the user's purchasing anti-virus software as a security measure that can be performed easily without knowledge of information security. The message is used in the scene that when the detection tool detects incidents, and sent by e-mail or chat. In order to consider the requirement how the message should be designed, we make messages about the four types of incidents sent from the six types of senders. The massage contains information about the incident occurred, specific damage expected to occur and security measurement. The influence of each factor on purchasing behavior is calculated by evaluations of massages by questionnaire investigation about cognition and emotions. And we consider the design of effective message from the difference of evaluation of each message, and conclude that "objective expression", "detailed information to understand the situation", and "the number of incidents that can be prevented by security software" are important in designing a message.
Keyword(in Japanese) (See Japanese page)
Keyword(in English) Security / message / emotion
Paper # HCS2019-8,HIP2019-8
Date of Issue 2019-05-09 (HCS, HIP)

Conference Information
Committee HCS / HIP / HI-SIGCE
Conference Date 2019/5/16(2days)
Place (in Japanese) (See Japanese page)
Place (in English) Okinawa Industry Support Center
Topics (in Japanese) (See Japanese page)
Topics (in English)
Chair Masafumi Matsuda(NTT) / Miyuki Kamachi(Kogakuin Univ.)
Vice Chair Nobuyuki Watanabe(Kanazawa Inst. of Tech.) / Tomoo Inoue(Univ. of Tsukuba) / Shuichi Sakamoto(Tohoku Univ.) / Yuji Wada(Ritsumeikan Univ.)
Secretary Nobuyuki Watanabe(Ritsumeikan Univ.) / Tomoo Inoue(Osaka Electro-Comm. Univ.) / Shuichi Sakamoto(NEC) / Yuji Wada(Univ. of Tsukuba) / (NICT)
Assistant Kazuki Takashima(Tohoku Univ.) / Ken Fujiwara(Osaka Univ. of Economic) / Kazunori Terada(Gifu Univ.) / Atsushi Kimura(Nihon Univ.) / Atsushi Wada(NICT) / Hidetoshi Kanaya(Ritsumeikan Univ.) / Yuki Yamada(Kyushu Univ.)

Paper Information
Registration To Technical Committee on Human Communication Science / Technical Committee on Human Information Processing / Special Interest Group on Communication Enhancement
Language JPN
Title (in Japanese) (See Japanese page)
Sub Title (in Japanese) (See Japanese page)
Title (in English) The Message to Effectively Promote Information Security Measurements
Sub Title (in English)
Keyword(1) Security
Keyword(2) message
Keyword(3) emotion
1st Author's Name Toshihide Saito
1st Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT)
2nd Author's Name Asuka Ono
2nd Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT)
3rd Author's Name Asuka Miyake
3rd Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT)
4th Author's Name Ai Nakane
4th Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE CORPORATION(NTT)
5th Author's Name Yutaro Kiyomura
5th Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION(NTT WEST)
6th Author's Name Kazuhiro Matsuzaki
6th Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION(NTT WEST)
7th Author's Name Tatsuya Ishihara
7th Author's Affiliation NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION(NTT WEST)
Date 2019-05-16
Paper # HCS2019-8,HIP2019-8
Volume (vol) vol.119
Number (no) HCS-38,HIP-39
Page pp.pp.39-44(HCS), pp.39-44(HIP),
#Pages 6
Date of Issue 2019-05-09 (HCS, HIP)