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All Technical Committee Conferences (Searched in: All Years)
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Search Results: Conference Papers |
Conference Papers (Available on Advance Programs) (Sort by: Date Descending) |
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Committee |
Date Time |
Place |
Paper Title / Authors |
Abstract |
Paper # |
EA, SIP, SP |
2019-03-15 10:50 |
Nagasaki |
i+Land nagasaki (Nagasaki-shi) |
Likability Estimation Model Training of Call-center Agents Based on Annotators' Skills Hosana Kamiyama, Atsushi Ando, Ryo Masumura, Satoshi Kobashikawa, Yushi Aono (NTT) EA2018-132 SIP2018-138 SP2018-94 |
This paper proposes a new technique for estimating the likability of call-center agents.
Most techniques of likability ... [more] |
EA2018-132 SIP2018-138 SP2018-94 pp.197-202 |
NC, MBE (Joint) |
2018-10-20 15:05 |
Miyagi |
Tohoku Univ. |
Analysis of heart rate variability time series data for finding the influence of work quality for call center agents Tomohiro Obara, Gen Hattori, Umata Ichiro (KDDI Research), Junichi Koizumi (OUJ/YNU) MBE2018-35 |
Nowadays the impact of mental load on work has been attracting public attention, and stress checks are required in work ... [more] |
MBE2018-35 pp.43-46 |
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