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Committee Date Time Place Paper Title / Authors Abstract Paper #
ICSS, IPSJ-SPT 2019-03-08
14:50		 Okinawa NICT Okinawa Electromagnetic Technology Center A Trouble Ticket System Specialized for Incident Response
Yu Tsuda, Takashi Tomine (NICT), Masato Jingu (NICT/HISYS), Keisuke Iwasaki (NTT-AT), Kenjiro Terada, Daisuke Inoue (NICT) ICSS2018-92		 In case that an organization has damaged by a cyberattack, it is crucial to minimize the damage by rapid security incide... [more] ICSS2018-92
pp.197-202
IN, NS
(Joint)		 2019-03-04
09:00		 Okinawa Okinawa Convention Center The Development of Project Activation Agent for a Trouble Ticket System
Junichi Suga (Fujitsu Lab), Tomoyuki Harada, Kunitake Sugimoto, Yuta Miyayama (Fujitsu), Masaaki Kawai, Masafumi Kato (Fujitsu Lab), Hirotaka Yamada, Yuuichi Yamagishi, Shuji Miyata (Fujitsu) NS2018-202		 A lot of services based on matching technology are penetrated today such as e-commerce, travel reservation and contents ... [more] NS2018-202
pp.51-56
ICM, LOIS 2019-01-25
11:25		 Kagoshima   A Study of Desired Function to Recovery Network Outages On Operation Support System
Tomoko Tooridou, Kou Kamayachi, Kazutomo Degura, Hideaki Eguchi (NTT COMWARE) ICM2018-47 LOIS2018-53		 Operation support system for operators to recovery network outages has functions which to manage trouble tickets and ope... [more] ICM2018-47 LOIS2018-53
pp.63-67
ICM 2016-07-07
15:05		 Hokkaido   Multiple Isolating Actions Extraction from Action Logs for Clarifying Trouble-shooting Process
Akio Watanabe, Yoichi Matsuo, Keishiro Watanabe, Keisuke Ishibashi, Ryoichi Kawahara (NTT) ICM2016-13		 Virtualization of ICT system has made more convenient of its use.
However, complicated system architecture by virtualiz... [more]		 ICM2016-13
pp.27-32
CQ, NS, ICM
(Joint)		 2006-11-17
10:10		 Tottori Tottori Univ. of Environmental Studies Designing and Implementation of One Stop Trouble Ticket System
Masatoshi Ogiwara, Satoshi Iwasaki, Masanao Suda, Yukoh Kawata, Toshio Nishiyama (NTT Communications) TM2006-47		 We Designed and Implemented ‘One Stop Trouble Ticket System’ called “OSCAR” for dealing with Trouble Ticket through pl... [more] TM2006-47
pp.59-64
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