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Committee Date Time Place Paper Title / Authors Abstract Paper #
SeMI, IPSJ-UBI, IPSJ-MBL 2024-03-01
11:30
Fukuoka   A Study on Time Series Analysis Method and LLM Application in Customer Support
Yoshiki Hayashi, Akihiro Chiba, Atsushi Toyama (NTT DOCOMO,), Tetsuya Shioda, Yuuki Taniguchi (NTT), Hiroki Asai (NTT DOCOMO,), Rin Kan (NTT), Takuya Kobayashi, Aogu Yamada, Gaku Ishikura, Ayaka Ueda, Satoshi Konishi (NTT DOCOMO,), Hisashi Kurasawa, Junji Tomita (NTT), Atsushi Sato (NTT DOCOMO,) SeMI2023-83
To provide fine-tuned support tailored to each customer, companies need to understand needs and issues from customer inf... [more] SeMI2023-83
pp.72-75
HCGSYMPO
(2nd)

Mie Sinfonia Technology Hibiki Hall Ise Estimating Empathy Skill Level using Gaze Behavior and Dialogue Act
Ryo Ishii, Kazuhiro Otsuka, Shiro Kumano, Ryuichiro Higashinaka, Junji Tomita (NTT)
(To be available after the conference date) [more]
DE 2009-11-20
09:50
Kanagawa Keio Univ. (Hiyoshi) Search Technologies for goo Services
Junji Tomita (NTT Resonant) DE2009-31
 [more] DE2009-31
pp.43-48
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