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Paper Abstract and Keywords
Presentation 2021-12-17 09:45
How to build rapport with care workers for a cooperative co-creation project?
Masayuki Ihara (RIKEN), Hiroki Murakami, Shinpei Saruwatari, Kazuki Takeshita (Shirakawa Hospital), Akihiko Koga, Takashi Yukihira (RIKEN/Teikyo Univ.), Shinya Hisano (RIKEN/Pref. Univ. of Hiroshima)
Abstract (in Japanese) (See Japanese page) 
(in English) For a successful co-creation project, it is important to make employees motivated for a cooperative attitude and behavior. This paper reports the results of questionnaire survey to investigate the effectiveness of building rapport with care workers by polite opening explanation and s small workshop experience. The survey was conducted at the beginning of co-creation project to improve their daily tasks or to create a novel health care service. The opening explanation focused on conveying an initiator’s intention, consideration for intervention in their daily tasks and working environments. The workshops consisted of two trials; 2-times event to extract/analyze problems of daily tasks and a 3-times event to design a leaflet to introduce their nursing facility. The survey resulted in a slightly increased motivation for a cooperation of the project.
Keyword (in Japanese) (See Japanese page) 
(in English) Design thinking / Participatory design / Sympathy / Rapport / Co-creation / Health care / Care worker /  
Reference Info. IEICE Tech. Rep.
Paper #  
Date of Issue  
ISSN Print edition: ISSN 0913-5685  Online edition: ISSN 2432-6380
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Conference Information
Committee HCGSYMPO  
Conference Date 2021-12-15 - 2021-12-17 
Place (in Japanese) (See Japanese page) 
Place (in English) Online 
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To HCGSYMPO 
Conference Code 2021-12-HCGSYMPO 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) How to build rapport with care workers for a cooperative co-creation project? 
Sub Title (in English)  
Keyword(1) Design thinking  
Keyword(2) Participatory design  
Keyword(3) Sympathy  
Keyword(4) Rapport  
Keyword(5) Co-creation  
Keyword(6) Health care  
Keyword(7) Care worker  
1st Author's Name Masayuki Ihara  
1st Author's Affiliation RIKEN (RIKEN)
2nd Author's Name Hiroki Murakami  
2nd Author's Affiliation Shirakawa Hospital (Shirakawa Hospital)
3rd Author's Name Shinpei Saruwatari  
3rd Author's Affiliation Shirakawa Hospital (Shirakawa Hospital)
4th Author's Name Kazuki Takeshita  
4th Author's Affiliation Shirakawa Hospital (Shirakawa Hospital)
5th Author's Name Akihiko Koga  
5th Author's Affiliation RIKEN/Teikyo University (RIKEN/Teikyo Univ.)
6th Author's Name Takashi Yukihira  
6th Author's Affiliation RIKEN/Teikyo University (RIKEN/Teikyo Univ.)
7th Author's Name Shinya Hisano  
7th Author's Affiliation RIKEN/Prefectural University of Hiroshima (RIKEN/Pref. Univ. of Hiroshima)
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Date Time 2021-12-17 09:45:00 
Presentation Time 15 
Registration for HCGSYMPO 
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